Account Manager, Mid-Market Small Business

2 weeks ago

Austin, Texas, United States META Full time
Job Title: Account Manager, Mid-Market Small Business

Meta is seeking a highly skilled Account Manager to join our Small and Medium Business Group. As an Account Manager, you will play a crucial role in driving sales and supporting clients to achieve business outcomes on Meta through expert consultation, relationship management, and a strong grasp of analytics and product knowledge.

Key Responsibilities:
  • Provide dedicated account management to advertisers
  • Demonstrate a commitment to consultative sales in service of advertiser goals
  • Boost revenue and increase product adoption through achieving client objectives
  • Become proficient in Meta's solutions tailored for businesses of all sizes and swiftly adapt recommendations to meet diverse advertiser requirements
  • Develop and execute strategic plans to drive transformational advertiser growth
  • Develop and implement programs to improve the advertiser/agency experience
  • Oversee account operations, including troubleshooting and escalations, to ensure prompt and effective resolution
  • Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
  • Work on initiatives with limited and defined scope and execute independently
  • Build and continue to refine your point of view on Meta products through regular self-education and discovery
  • Lead external client education and consultations on existing best practices and future product solutions, in partnership with internal functional teams
Requirements:
  • 5+ years of experience in account management, brand/performance marketing, digital marketing, sales, or consulting
  • BA/BS degree or Meta Social Media Marketing Professional Certification
  • Proven communication and presentation skills
  • Experience cultivating sales skills and client relationships
  • Expertise in analyzing data from various sources, both quantitative and qualitative, and presenting it clearly and concisely
  • Skill in developing actionable insights and storytelling through data visualization
  • Experience to confidently deliver insights to audiences with varying levels of technical knowledge
  • Experience in collaborating, communicating, and influencing across a diverse set of cross-functional teams
Preferred Qualifications:
  • Experience influencing C-level executives to build effective and impactful relationships
  • Experience prioritizing and managing tasks within a fast-paced environment
  • Experience across Meta's full suite of advertising solutions
  • Proficiency in business case modeling and assessing market/opportunity size
  • Understanding of fundamental business accounting, finance, and statistics
Compensation:

$107,000/year to $171,000/year + bonus + equity + benefits

Industry:

Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at.

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