Human Resources Manager
4 weeks ago
This position is responsible for managing and directing the activities of staff responsible for worklife initiatives, employee benefits, and quality control throughout the Patent and Trademark Office. The ideal candidate will have experience in providing leadership, evaluating programs, and recommending policies and procedures. Additionally, the incumbent must possess supervisory competencies such as accountability, customer service, decisiveness, flexibility, integrity, interpersonal skills, oral communication, problem-solving, resilience, and written communication.
Responsibilities
This position is located in the Office of the Chief Administrative Officer, Office of Human Resources, Compensation and Benefits Division, Benefits and Worklife Branch. The incumbent will be responsible for planning, prioritizing, and assigning work; collaborating with peers and subordinates to assure effective advisory services; and ensuring continuous progress. The position requires experience in applying broad benefits human resources principles, practices, regulations, and policies. The incumbent must also possess the following supervisory competencies:
- Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
- Customer Service: Anticipates and meets the needs of both internal and external customers.
- Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences.
- Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
- Integrity/Honesty: Behaves in an honest, fair, and ethical manner.
- Interpersonal Skills: Treats others with courtesy, sensitivity, and respect.
- Oral Communication: Makes clear and convincing oral presentations.
- Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
- Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity.
- Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.
Requirements
The ideal candidate will have experience in providing leadership, evaluating programs, and recommending policies and procedures. Additionally, the incumbent must possess supervisory competencies such as accountability, customer service, decisiveness, flexibility, integrity, interpersonal skills, oral communication, problem-solving, resilience, and written communication. The position requires experience in applying broad benefits human resources principles, practices, regulations, and policies. The incumbent must also possess the following supervisory competencies:
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