Logistics Coordinator and Customer Support Specialist
2 weeks ago
Danner's Inc., a reputable company in the Maritime Transportation and Security sector, is seeking to expand our team with dedicated Freight Dispatchers and Customer Support Specialists. We are looking for individuals who excel in customer service, demonstrate professionalism, and thrive in high-pressure situations while maintaining attention to detail and safety. This role provides a unique opportunity to develop within a dynamic environment and play a crucial role in the seamless operation of our freight services.
Key Responsibilities:
- Manage and respond to customer inquiries via email and phone.
- Ensure timely coordination of shipment pick-ups and deliveries.
- Plan, schedule, and assign drivers and vehicles according to fluctuating job demands.
- Effectively communicate with supervisors, clients, and team members to address concerns and facilitate services.
- Optimize resource management to enhance customer service delivery.
- Exhibit a strong commitment to Danner's values and professionalism through appropriate behavior at all times.
- Carry out additional tasks as required.
Employee Benefits:
- Comprehensive Medical, Dental, Vision, Supplemental Life, AD&D, and cancer insurance options after 60 days (for full-time employees).
- 401K plan available after 6 months of employment.
- Eligibility for Paid Time Off after 90 days (accrual begins immediately).
- Paid Training provided.
- Bi-Weekly Pay with Direct Deposit.
- Access to Chaplain Services.
- Participation in Danner's Cares initiatives.
- Engagement in company events and prizes, with opportunities for internal promotions.
We are hiring for both daytime and nighttime shifts.
Competitive hourly compensation starting at $17.00/hour.
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