Store Protection Specialist
1 week ago
We are seeking a highly skilled and experienced Store Protection Specialist to join our team at Ross Stores. As a Store Protection Specialist, you will play a critical role in maintaining a safe and secure environment for our customers and associates.
Key Responsibilities- Provide a visible presence at store entrances and exits to deter theft and fraud.
- Maintain a safe and secure environment by monitoring for potential safety issues and removing clutter.
- Develop and maintain great relationships with customers and associates by providing excellent customer service and treating everyone with respect.
- Represent and support the Ross Stores brand at all times by maintaining a professional appearance and adhering to company policies.
- Monitor and gather theft indicators, and use internal or external intelligence to impact shortage trends.
- Adhere to company policy for external theft response and execute all company best practices to minimize operational shortage.
- High school education or equivalent required, AA degree preferred.
- One year retail supervisor experience or similar training preferred.
- One year loss prevention/security training preferred.
- Active Security Guard License preferred.
- Ability to work effectively in a fast-paced environment.
- Strong communication skills.
- Demonstrated ability to build and maintain relationships with the store team.
- Excellent customer service skills.
- Proven ability to effectively resolve conflict.
This role requires the ability to spend up to 100% of working time standing, walking, and moving around the store. Must be able to raise or lower objects more than 25 lbs. from one level to another, and regularly bend, stoop, or crouch.
Equal Employment OpportunityRoss Stores is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce.
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