Administrative Support Specialist
1 week ago
Overview of the Administrative Support Role at Cornerstone Specialty Hospitals Southeast Arizona:
Cornerstone Specialty Hospitals Southeast Arizona is dedicated to providing exceptional healthcare services, ensuring that every patient receives the highest quality of care. Our commitment to excellence extends to our employees, fostering a supportive and family-like environment.
Key Responsibilities:
The Administrative Support Specialist plays a vital role in assisting the nursing team within a hospital environment, catering to patients across various demographics and health conditions. Responsibilities include:
- Exhibiting proficiency in the skills outlined in the Unit Clerk competency checklist.
- Maintaining an organized and tidy nursing unit station.
- Responding to phone inquiries promptly and accurately conveying messages.
- Facilitating effective communication among physicians, staff, and various departments.
- Handling incoming calls with professionalism and clarity.
- Coordinating work schedules to ensure the highest standard of patient care.
- Safeguarding confidential information while adhering to safety and regulatory guidelines.
- Consistently performing essential job functions with efficiency.
- Completing additional tasks as assigned.
Essential Qualifications:
- Exhibiting a professional demeanor at all times.
- Demonstrating strong customer service skills and telephone etiquette.
- Understanding regulatory standards, compliance requirements, and hospital policies.
- Possessing excellent organizational abilities.
- Proficient in computer usage and relevant software applications.
Education and Experience Requirements:
- High school diploma or equivalent is required.
- Previous experience in a similar role is beneficial but not mandatory.
- Knowledge of medical terminology is preferred.
Certifications:
- Current CPR certification is required and must be maintained throughout employment.
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