Salesforce Functional Lead
3 weeks ago
Job Title: Salesforce Functional Lead
About the Role:
We are seeking a highly skilled Salesforce Functional Lead to join our team at Capgemini. As a key member of our Salesforce Practice, you will be responsible for streamlining business processes and driving process and system changes.
Key Responsibilities:
- Assist on client projects to facilitate discovery, conduct requirements gathering and refinement, define process gaps, and define configuration specifications.
- Perform quality assurance and manage project documentation.
- Own the Salesforce system and work closely with business users, internal stakeholders, and development teams to meet the needs of the business.
Requirements:
- 3-7 years of experience as a client-facing Salesforce Business Analyst/Functional Lead with at least 3 Salesforce projects and at least one in Sales and one in Service Cloud.
- Extensive knowledge of the Salesforce Core data model.
- Ability to analyze and document complex business processes using process modeling tools.
- Demonstrated knowledge of business analysis skills, including process and data-driven analysis experience.
- Extensive knowledge of Salesforce configuration, customization, and extension.
- Effective at managing a team and prioritizing multiple tasks simultaneously.
What We Offer:
- Flexible work arrangements.
- Healthcare, including dental, vision, mental health, and well-being programs.
- Financial well-being programs, such as 401(k) and Employee Share Ownership Plan.
- Paid time off and paid holidays.
- Family building benefits, like adoption assistance, surrogacy, and cryopreservation.
- Social well-being benefits, like subsidized back-up child/elder care and tutoring.
About Capgemini:
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
We deliver end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by our market-leading capabilities in AI, cloud, and data, combined with our deep industry expertise and partner ecosystem.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace.
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