Office and Project Installation Manager

5 days ago


Fort Lauderdale, Florida, United States Bath Planet Full time
Job Description

Bath Planet, a leading manufacturer of acrylic bath and shower solutions, is seeking a highly skilled and experienced Production Manager/Installation Manager to join our team in South East Florida.

Job Summary:

  • Assist in the creation and maintenance of our company's social media strategy.
  • Coordinate company events and functions.
  • Compile monthly sales sheet and ensure all tax charged is correct.
  • Manage labor spreadsheets and employee and installers hours.
  • Address follow-up phone calls and emails from installs.
  • Process monthly salesperson commissions.
  • All tracking and bookkeeping through QuickBooks.
  • Manage incoming and outgoing mail.
  • Manage sub-contractors' insurance - liability and workers compensation coverage.
  • Order office supplies.
  • Assist ownership whenever necessary.

Key Responsibilities:

  • Two years' experience in acrylic bath systems is a requirement.
  • Participate in hiring and training.
  • Review time sheets.
  • Review job duties.
  • Manage the installation team.
  • Ensure they meet their accountabilities.
  • Maintain 100% customer satisfaction.
  • 100% Positive feedback from customers on installers.
  • Contact customers 1 week after install for satisfaction review.
  • Contact customers on a weekly basis to keep them informed of the production timeline.
  • Request customer for referrals, or remind them of program.
  • Planning/Schedule all installations.
  • Review contracts with Sale team prior to ordering.
  • Order all products.
  • Complete permits if required.
  • Manage relationships with vendors.
  • Manage incoming products and warehouse.

Requirements:

  • Outstanding communication and interpersonal abilities.
  • Excellent organizational and leadership capabilities.
  • Attention to detail.
  • Self-starter.
  • Excellent time management skills.
  • Flexible in approach with others.
  • Steady and patient work style.
  • Above average mathematical skills.

Work Environment:

This position operates in a professional work environment. This position routinely uses standard office equipment such as computers and smartphones.



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