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Front Desk Representative

1 month ago

Grand Rapids, Michigan, United States Goldfish Swim School Full time
About the Role:

As a Front Desk Representative at Goldfish Swim School, you will be the first point of contact for our members and their families. Your excellent communication and organizational skills will ensure a seamless experience for our customers. You will be responsible for providing top-notch customer service, assisting with class scheduling and billing, and working in a sales capacity to sell new memberships.

Key Responsibilities:
  • Provide exceptional customer service to our members and their families
  • Assist with class scheduling and billing
  • Work in a sales capacity to sell new memberships

Requirements:
  • Ability to work with children
  • Excellent communication and organizational skills
  • High energy
  • Strong work ethic
  • Must pass background examinations prior to training

About Goldfish Swim School:

Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too.

Safety Standards:

The safety of our swimmers, parents, and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition, here are some additional safety precautions and procedures we follow:
  • Every shift has an on-staff cleaner to sanitize high-touch areas in our lobby and pool areas
  • Our pools are disinfected with chlorine to provide the safest swimming environment
  • Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus