Guest Experience Coordinator

2 days ago


Johns Island South Carolina, United States The Dunlin Full time
The Dunlin

**Job Summary**

We are seeking a skilled Pre-Arrival Manager to join our team. As a key member of our front office team, you will be responsible for ensuring the delivery of an exceptional guest experience.

**Key Responsibilities:**

* Oversee and mentor front office team members to provide timely and thoughtful communications to guests
* Align with the Director of Rooms and other guest services leaders to maximize hotel operations
* Foster an environment that ensures consistency and a high level of guest satisfaction
* Strive to improve guest and team member satisfaction and maximize the financial performance of the department

**Requirements:**

* Strong leadership and communication skills
* Ability to work effectively in a fast-paced environment
* Strong attention to detail and organizational skills
* Ability to work collaboratively with other departments

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

  • Johns Island, South Carolina, United States Arch Amenities Group Full time

    Position OverviewThe Spa Guest Services Coordinator plays a vital role in delivering the Arch Amenities Group Experience to both members and guests. This position is dedicated to upholding the highest standards as outlined in the Arch Amenities Group Basics to Excellence (BTE).Key ResponsibilitiesMaintain adherence to the Arch Amenities Group Mission...

  • Experience Host

    4 months ago


    Johns Island, United States The Dunlin Full time

    Job DescriptionJob DescriptionCompany DescriptionA destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshland. Large furnished porches offer a peaceful oasis to...


  • Charleston, South Carolina, United States Magnolia Plantation & Gardens Full time

    About the Role:Magnolia Plantation & Gardens is a premier historical public attraction, welcoming thousands of visitors from around the world each year. As a Guest Experience Associate, you will be the first point of contact for our guests, responsible for delivering a seamless and exceptional experience across all touchpoints and stages of their visit.Key...


  • South Jordan, Utah, United States Red Robin Full time

    Job Title: Host/HostessJob Overview:The Host/Hostess at Red Robin plays a vital role in providing exceptional customer service to our guests, ensuring a warm welcome and efficient seating while coordinating To-Go orders. Reporting directly to the Assistant Manager, this position requires excellent communication skills, a friendly demeanor, and the ability to...


  • Greenville, South Carolina, United States Fetch Veterinary Full time

    Job Summary:Fetch Veterinary is seeking a dedicated and detail-oriented Referral Coordinator to join our Guest Services team. As a Referral Coordinator, you will play a critical role in managing and coordinating the flow of referrals from guests, referring veterinarians, and internal departments.Key Responsibilities:Receive and process referral requests from...


  • Hilton Head Island, South Carolina, United States Omni Hotels & Resorts Full time

    About the RoleThe Spa Coordinator will be an integral part of our Spa therapy team, dedicated to delivering exceptional guest service and creating a serene atmosphere for our guests to relax and rejuvenate.Key ResponsibilitiesEnsure seamless guest check-in and check-out processes, adhering to Omni's high standards.Schedule spa appointments and accurately...


  • Charleston, South Carolina, United States Courtyard Charleston Historic Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Courtyard Charleston Historic District. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key Responsibilities:Register guests and...


  • South Bend, Indiana, United States Brothersbar Full time

    Guest Services Coordinator at Brothers Bar & GrillWe are currently seeking enthusiastic individuals to join our team as Guest Services Coordinators. This role is essential in creating a welcoming atmosphere for our patrons.Position Overview:The Guest Services Coordinator position is part-time, offering flexible hours up to 30 hours per week. This role...


  • Rock Hill, South Carolina, United States Acts Retirement-Life Communities Full time

    About the RoleWe are seeking a skilled and friendly Host to join our team at Acts Retirement-Life Communities. As a Host, you will play a vital role in ensuring our residents and guests have a positive dining experience.Key ResponsibilitiesSeat tables and provide menus to residents and guestsAnswer initial questions and provide assistance as neededAnswer...


  • Sunset Island, United States Marriott International, Inc Full time

    Job Number 24156311Job Category Rooms & Guest Services OperationsLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to...


  • South Portland, Maine, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. As a Guest Advocate, you will be responsible for delivering exceptional guest service, ensuring a seamless shopping experience, and promoting our products and services.Key ResponsibilitiesGuest ServiceCreate a welcoming experience for all...


  • South Lyon, Michigan, United States D-BAT Atlanta Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Associate at D-BAT Atlanta.Key ResponsibilitiesProvide exceptional customer service to guests, ensuring a welcoming and inclusive experience.Schedule customers for programs and services, utilizing multiple communication channels.Stay...


  • South Egremont, Massachusetts, United States Catamount Ski Resort LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Catamount Ski Resort LLC. As a key member of our staff, you will be responsible for providing exceptional guest service and ensuring a positive experience for all visitors.Key ResponsibilitiesGuest InteractionExplain prices and...


  • South Haven, Michigan, United States South Haven Jellystone Park™ Full time

    Guest Services CoordinatorWe are seeking a dedicated Guest Services Coordinator to become a vital part of our team. If you have a passion for delivering outstanding customer service and thrive in a lively atmosphere, this role could be an excellent fit for you.Position Overview:Deliver exceptional customer service via phone and face-to-face...


  • Marco Island, United States Marriott Vacations Worldwide Full time

    Hourly Compensation: $19.90 Shift Type: Day Shift Compensation Rate: $19.90/hour POSITION OVERVIEW Manage room assignments based on guest preferences and requests whenever feasible. Pre-register selected guests and prepare key packets. Organize and streamline check-in/pre-registration processes for incoming groups. Monitor and accommodate requests for room...


  • South Jordan, Utah, United States Red Robin Full time

    Job Title: Host/HostessPosition Overview:The Host/Hostess role at Red Robin is essential for delivering outstanding hospitality to our patrons. Your primary responsibilities will include warmly welcoming guests and efficiently seating them, along with managing takeout orders. Reporting to the Assistant Manager, you will need to possess excellent...


  • South Jordan, Utah, United States Red Robin Full time

    Job Title: Host/HostessPosition Overview:The Host/Hostess role at Red Robin is essential for delivering outstanding hospitality to our patrons. Your primary responsibilities will include warmly welcoming guests and efficiently seating them, as well as managing To-Go orders. Reporting to the Assistant Manager, you will need to possess excellent communication...


  • Jos South, Plateau State, United States Petco Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Experience Associate to join our team at Petco. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, ensuring that every guest has...


  • Jekyll Island, United States Home2 Suites by Hilton Jekyll Island Full time

    Summary of PositionProvide excellent service to guests throughout their stay. Make reservations, check guests in/out, answer all incoming calls, respond to any guests’ requests, and solve issues quickly. Share information about hotel amenities and make recommendations about surrounding area.Requirements Has a minimum one (1) years of customer facing...

  • Itinerary Architect

    2 weeks ago


    Johns Island, South Carolina, United States The Dunlin Full time

    About The DunlinThe Dunlin is a leading travel company that specializes in crafting unique and personalized itineraries for our discerning guests. We are committed to delivering exceptional travel experiences that exceed our clients' expectations.Job DescriptionJob Title: Itinerary DesignerJob Summary:We are seeking a highly skilled and creative Itinerary...