Guest Experience Coordinator
2 days ago
**Job Summary**
We are seeking a skilled Pre-Arrival Manager to join our team. As a key member of our front office team, you will be responsible for ensuring the delivery of an exceptional guest experience.
**Key Responsibilities:**
* Oversee and mentor front office team members to provide timely and thoughtful communications to guests
* Align with the Director of Rooms and other guest services leaders to maximize hotel operations
* Foster an environment that ensures consistency and a high level of guest satisfaction
* Strive to improve guest and team member satisfaction and maximize the financial performance of the department
**Requirements:**
* Strong leadership and communication skills
* Ability to work effectively in a fast-paced environment
* Strong attention to detail and organizational skills
* Ability to work collaboratively with other departments
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
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