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Community Operations Manager

2 months ago

Los Angeles, California, United States TELACU Full time

Community Operations Manager Opportunity at TELACU Residential Management, Inc. (TRM)

TELACU Residential Management, Inc. (TRM) is dedicated to creating vibrant residential communities throughout California. Our commitment to excellence in property management encompasses comprehensive oversight, security, maintenance, and social services, ensuring that our residents experience the highest quality of living. We believe that our role is to serve as respectful guests in the homes of our residents.

Key Responsibilities for Community Operations Manager:

  • Foster a positive and professional rapport with both the onsite staff and supervisory team.
  • Collaborate closely with the Field Operations Manager to ensure the community operates within the established budget.
  • Uphold rental policies as detailed in the management plan.
  • Work alongside the onsite team to reduce the turnaround time for vacant units.
  • Process applications and lease units in accordance with the Tenant Selection Plan.
  • Adhere to verification protocols as outlined in HUD Handbook and Management Policies.
  • Conduct unit inspections and ensure prompt resolution of any deficiencies.
  • Prepare and issue recertification notices as necessary.
  • Maintain strong relationships with tenants while ensuring compliance with Fair Housing regulations.
  • Build connections with local agencies and governmental organizations.
  • Provide regular occupancy and financial reports to management.
  • Manage tenant documentation in accordance with regulatory standards.
  • Follow company policies regarding petty cash management and reconciliations.

Qualifications:

  • Exceptional interpersonal skills with a genuine passion for assisting others.
  • Strong organizational abilities and a capacity for informed decision-making.
  • Professional demeanor in managing relationships with residents and team members.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Exhibit integrity, respect, and accountability in all interactions.
  • Bilingual proficiency in the local community language is preferred.

Skills and Requirements:

  • Proficient in Microsoft Office Suite and internet navigation.
  • Experience with property management software such as OneSite, Yardi, and CashPro is preferred.
  • Familiarity with ADP WorkforceNow is a plus.

Experience and Education:

  • High School diploma or GED equivalent.
  • Preferred: Two years of experience managing housing under HUD Section 202/8, 202, or 811 Programs.

Physical Requirements:

Constantly: Sitting, using hands for computer operations.

Occasionally: Standing, walking, stooping, lifting up to 20 lbs.

Work Environment: May involve exposure to various conditions and hazards.

COVID-19 Vaccination: Full vaccination is required prior to the start date.

Benefits Package:

  • Options for medical, dental, and vision coverage.
  • 401(k) plan with employer matching.
  • Life and AD&D insurance.
  • Long-term disability coverage.
  • Employee Assistance Program.
  • Education reimbursement opportunities.
  • And additional benefits.