Global Integrated Marketing Communications Operations Manager
3 days ago
TikTok is a leading platform for short-form mobile video, inspiring creativity and bringing joy to users worldwide. Our global headquarters are located in Los Angeles and Singapore, with offices in major cities across the globe.
Why Join UsAt TikTok, we believe in the power of creativity and innovation. Our platform is designed to help users express themselves and connect with others, and our teams are dedicated to making this vision a reality. We're looking for talented individuals who share our passion for creativity and innovation, and who are excited about the opportunity to join a dynamic and fast-paced team.
About the TeamThe Global Integrated Marketing Communications team is responsible for developing and delivering communications strategies that advance TikTok's offering among the business community. Our focus is on impact, positioning, and consistency, and we're looking for a skilled Operations Manager to help us drive our efforts forward.
Responsibilities- Manage global and regional key projects, driving project implementations with internal and cross-functional stakeholders.
- Assist leadership in documenting and communicating decision-making, program management, and initiative implementation.
- Establish and refine operational procedures, frameworks, and standards for team collaboration and project management.
- Set and monitor key performance indicators (KPIs), applying data-driven strategies for program optimization.
- Drive revenue and strategic program alignment by collaborating with sales and partnerships teams, focusing on performance and insights.
- Anticipate needs and take initiative proactively, supporting project management tasks, improving current processes, and ensuring plans are documented and stakeholders are informed accordingly.
- Serve as liaison between senior team leadership and cross-functional stakeholders regarding company projects, planning, and meetings.
- Enhance team efficiency through streamlined communication, organized information management (including spreadsheets and reports), and streamlined procurement and budgeting processes.
- Coordinate comprehensive meeting preparations and logistics, including content, hospitality, IT, along with meticulous management of calendar coordination and engagement arrangements.
- Bachelor's degree
- Minimum 4 years experience in marketing or communications; prior experience in tech, entertainment, or B2B a plus
- Exceptional written and verbal communication skills
- Excellent problemsolver, with ability to see the big picture
- Excellent time/project management, prioritization, and organizational skills
- Proven ability to develop and implement successful client projects
- Highly collaborative, team player, strong influencer, and relationship builder
- Demonstrated understanding of CRM and the intersection between SEO, content, and social within the digital marketing landscape
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We're passionate about celebrating our diverse voices and creating an environment that reflects the many communities we reach.
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