Senior Vice President of Operational Excellence

2 weeks ago


Montgomery, Pennsylvania, United States Jefferson Health Full time
Key Responsibilities

The Senior Vice President of Operational Excellence is tasked with overseeing and directing a comprehensive array of programs and services across all operational sites within the organization and throughout the entire care continuum. This role entails 24/7 oversight and accountability for the integration and execution of clinical operations, which includes staffing, compliance with regulations, delivery of care/services, and adherence to established operational policies and procedures. The SVP is charged with the execution of strategic divisional plans, leading the annual operational agenda, and collaborating with senior leadership to meet critical performance metrics related to quality, safety, patient satisfaction, employee engagement, operational efficiency, and financial performance. The SVP operates within a complex matrix structure and partners closely with enterprise service lines, corporate functions, and physician leaders to promote standardization and best practices across Jefferson Health.

Core Functions
  • Collaborates with the Chief Operating Officer to prepare and manage all financial responsibilities, ensuring that the budget planning process accurately reflects the operational needs of all departments and that departmental leaders adhere to the approved fiscal budget.
  • Develops targeted strategies to secure competitive advantages. Translates broad organizational strategies into specific objectives and actionable plans, including the organization and direction of planning and marketing processes. Aligns the organization to support strategic priorities in line with the hospital's mission, vision, values, and strategic direction.
  • Initiates, directs, and sustains initiatives aimed at fostering continuous improvement throughout the organization. Monitors outcomes and addresses challenges proactively.
  • Collaborates effectively with medical staff, nursing leadership, and clinical/financial/operational leaders to deliver cost-effective, high-quality clinical services and outcomes in partnership with affiliate organizations and providers, optimizing patient care delivery.
  • Fosters a robust network of relationships both within and outside the organization, serving as a proactive representative of the healthcare facility.
Qualifications

Education: Master's Degree required

Experience Requirements:

A minimum of five years of managerial experience in business or healthcare administration, demonstrating advanced knowledge and application of management skills, medical staff relations, financial oversight, business development, and clinical department operations.

Closing Statement

About Jefferson

Jefferson is a nationally recognized institution, primarily located in the greater Philadelphia region and southern New Jersey, dedicated to transforming healthcare and higher education to create exceptional value. With a workforce exceeding 42,000 individuals, Jefferson is committed to delivering the highest-quality, compassionate clinical care for patients; enhancing community health; preparing future leaders for 21st-century careers; and generating new knowledge through research and education. Jefferson Health, recognized as one of the top healthcare systems in the nation and the largest provider in the Philadelphia area, serves patients through millions of encounters annually at numerous hospitals and outpatient facilities throughout the region.

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