Vice President of Business Operations

2 weeks ago


Montgomery, Alabama, United States The Ladders Full time

Key Responsibilities:

Ensures that all member inquiries related to Business Operations are addressed promptly and professionally until resolution.

Accountable for the precision and efficiency of all pre-transaction and post-transaction processes.

Possesses comprehensive knowledge of all Business Operations roles and provides assistance or engages in tasks as needed.

Engages with enterprises within our membership scope. Conducts interviews and provides guidance to businesses regarding the Business Operations offerings.

Delivers continuous training for Credit Union personnel concerning business operations.

Remains informed about industry developments, local economic conditions, and regulatory matters.

Responsible for meeting departmental production and profitability targets as set by Credit Union leadership.

Maintains a member-centric approach.

Exhibits strong analytical skills and is adept in conflict resolution.

Upholds core values and fosters relationships with team members and clients.

Completes all required training.

Performs additional duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)

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