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Warranty Contracts Coordinator

2 months ago


Harlingen, Texas, United States Charlie Clark Auto Group Full time
Job Title: Warranty Administrator

Charlie Clark Auto Group is seeking a highly organized and detail-oriented Warranty Administrator to join our team. As a Warranty Administrator, you will be responsible for processing and registering vehicle warranties and extended service contracts.

Key Responsibilities:
  • Verify the accuracy and completeness of vehicle warranty and extended service contract information before processing.
  • Process cancellations and maintain clean schedules.
  • Cross-train colleagues to handle daily responsibilities.
  • Conduct regular training sessions for F&I managers and sales personnel on warranty procedures and best practices.
  • Maintain a professional appearance and a neat work area.
  • Perform other tasks as assigned by management.
Requirements:
  • Two to four years of related experience and/or training; or an equivalent combination of education and experience.
Language Skills:
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence and effectively present information to customers, clients, and colleagues.
Mathematical Skills:
  • Ability to add, subtract, multiply, and divide in all units of measure.
  • Ability to calculate figures and amounts, including discounts, interest, and percentages.
Reasoning Ability:
  • Ability to apply common sense understanding to carry out detailed instructions.
  • Ability to deal with problems involving concrete variables in standardized situations.