Senior Program Analyst

1 week ago

Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Job Overview:

The Delivery System Quality & Innovation (DSQI) Unit within the Medicaid CHIP Services (MCS) Office of Quality and Program Improvement is seeking a highly skilled individual to assume the role of Quality Analyst (Program Specialist V).

The mission of DSQI is to drive innovation, incentivize improvement, and provide education to enhance healthcare quality.

The DSQI Unit is responsible for the development and implementation of innovative requirements and financial incentives, offering education and technical support to promote the adoption of best practices, and assessing the effectiveness of quality programs and interventions.

The Quality Analyst will report directly to the Manager V in the Delivery System Quality & Innovation (DSQI) Unit.

The Quality Analyst operates under general supervision with significant freedom to exercise initiative and independent judgment.

Key responsibilities encompass crafting written communications and presentations for both internal and external stakeholders; coordinating and delivering technical assistance to program participants; and conducting research, analysis, and development activities related to major programs affecting HHSC and other Texas HHS agencies.

The DSQI team is currently leading several prominent quality improvement initiatives vital to the Medicaid program in Texas, including quality components of Medicaid directed payment programs, the Non-Medical Drivers of Health (NMDOH) Action Plan, and collaborating with hospitals to minimize unnecessary emergency department visits by Medicaid beneficiaries.

The Quality Analyst will work collaboratively within a team environment and also act as a primary contact for DSQI quality initiatives.


The ideal candidate excels in a collaborative setting focused on achieving objectives, upholding high professional standards and personal accountability, demonstrating a commitment to continuous learning, applying critical thinking for effective execution, and maintaining integrity even in challenging situations.

Key Responsibilities:
Collaborates across MCS to identify innovative and effective solutions for clients and staff.

(35%) Produces high-quality written materials, including guidance documents, presentations, project updates, summaries, legislative reports, and memos for executive leadership, all related to quality improvement and innovation initiatives.

(20%) Engages with and presents to Medicaid providers and provider associations to coordinate, enhance, and garner support for quality and innovation initiatives. Consults with HHSC staff and stakeholders to address issues, identify training needs, and evaluate program effectiveness.

(20%) Reviews and approves data submitted by Medicaid payors and providers participating in quality programs. Identifies discrepancies in submitted data and collaborates with Medicaid providers to formulate corrective action plans, ensuring compliance with state and federal requirements.

(15%) Conducts policy research, data analysis, spreadsheet development and maintenance, and coordination related to the reporting of healthcare quality measures, as well as other Medicaid quality or delivery system reform planning and implementation activities.

(10%) Contributes to the formulation of program and policy options for Medicaid quality programs and initiatives, including options, timelines, analyses, and detailed work plans. Assists in developing monitoring and evaluation plans for quality improvement initiatives, including state-directed payment programs.

Required Skills and Abilities:

  • Exceptional attention to detail.
  • Strong verbal and written communication skills.
  • Knowledge of federal and state Medicaid and CHIP programs, services, and requirements.
  • Familiarity with key concepts of delivery system reform, healthcare innovation, non-medical drivers of health, alternative payment models, or population health.
  • Understanding of healthcare quality measurement and common data sources used for healthcare monitoring and evaluation.
  • Proficiency in synthesizing, analyzing, and evaluating complex technical information and translating it into clear and concise documents and presentations.
  • Project management skills.
  • Experience in conducting policy and data analysis, as well as performing research.
  • Ability to develop creative and practical solutions to complex problems and policy issues.
  • Capacity to negotiate with multiple parties, both internally and externally, resolve conflicts, and establish and maintain effective working relationships.
  • Ability to exercise sound judgment and work independently with minimal supervision.
  • Ability to lead and collaborate effectively in a team environment.
  • Proficiency in using word-processing and spreadsheet applications in a Windows environment.

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