Medical Office Coordinator

4 days ago


Dallas, Texas, United States SCA Health Full time
About Us

SCA Health is a dynamic healthcare organization that has grown to 11,000 teammates who care for 1 million patients each year. Our team creates value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

Job Description

We are seeking a skilled Clinical Scheduling Professional to join our team. In this role, you will provide support to the facility by performing specific or various business office functions as assigned. These functions include medical records, credentialing, admissions/intake, accounts payable, billing, collections, insurance verification, transaction posting, clinical logs, and other duties as assigned.

  • Schedule surgeries in surgery template in the computer, along with pertinent information, and handle calls from physicians' offices regarding information on scheduling patients at the surgery center, scheduling surgeries, or any calls associated with surgery scheduled.
  • Answer phone in a pleasant manner and deal with physician offices and patients' needs expeditiously. Take messages and transfer calls to other departments when necessary.
  • Perform pre-registration and ensure authorization is obtained from the physicians' office prior to surgery scheduled. Complete necessary paperwork for registration and use the computer system to generate information for surgical/special procedures.
  • Maintain log for cancelled appointments.
  • Perform various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes as needed.
  • Maintain a clean and orderly surgery scheduling area.
  • All scheduled cases are verified as soon as possible.
  • Patient's with financial responsibility are contacted immediately and informed of the centers payment policies as well as offered payment options if necessary.
  • All insurance verification and patient calls are clearly documented in the patient's account.


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