Technology Support Specialist

3 days ago


Dallas, Texas, United States Morgan Lewis Full time
Job Title: Technology Support Analyst

Morgan Lewis & Bockius LLP is seeking a highly skilled Technology Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and clients.

Key Responsibilities:
  • Provide technical support and assistance to employees and clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to hardware, software, and network
  • Install, configure, and maintain computer systems, software, and peripherals
  • Develop and maintain technical documentation and knowledge base articles
  • Collaborate with other IT teams to resolve complex technical issues
Requirements:
  • Associate's degree in Computer Science, Information Technology, or related field
  • Minimum 3 years of experience in technical support or related field
  • Strong technical skills and knowledge of hardware, software, and network
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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