Product Account Manager

2 weeks ago


New Rochelle, New York, United States Madison Approach Full time
Job Title: Product Account Manager

We are seeking a highly skilled Product Account Manager to join our team at Madison Approach. As a Product Account Manager, you will play a crucial role in managing sales and rental processes, providing exceptional customer service, and driving business growth.

Key Responsibilities:
  • Manage existing and new accounts, assisting customers with product sales and rentals via phone, email, and in-person visits.
  • Provide excellent customer service by addressing client inquiries, concerns, and technical support in a timely and professional manner.
  • Assist clients in identifying project requirements by reviewing contract site plans and specifications.
  • Communicate technical product details to customers based on project applications.
  • Coordinate with the sales team to identify equipment availability, pricing, and terms for rental or purchase.
  • Prepare and process rental and sales orders accurately and efficiently.
  • Collaborate with the operations team to ensure timely delivery and pickup of equipment to/from clients.
  • Stay updated on industry trends, equipment specifications, and pricing to effectively advise clients and make informed recommendations.
Requirements:
  • Bachelor's degree.
  • Previous experience in sales, customer service, or rental coordination within the construction, manufacturing, and/or transportation industry is highly desirable.
  • Strong communication skills, both verbal and written, with the ability to interact effectively with clients, colleagues, and vendors.
  • Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with SAP B1 or other ERP a plus.
About Madison Approach:

We are a leading staffing agency dedicated to helping job seekers achieve their career goals. Our experienced Talent Coordinators will advise you on everything you need to ace your interview and negotiate the best possible salary and benefits package. Count on us to be advocates for you in your search.



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