Product Sales Manager

6 days ago


New Rochelle, New York, United States Madison Approach Full time
Job Title: Product Account ManagerJob Summary

Madison Approach is seeking a highly skilled Product Account Manager to join our team. As a key member of our sales and rental team, you will be responsible for managing existing and new accounts, providing exceptional customer service, and identifying project requirements by reviewing contract site plans and specifications.

Responsibilities
  • Manage existing and new accounts, assisting customers with product sales and rentals via phone and email and in-person visits.
  • Provide excellent customer service by addressing client inquiries, concerns, and technical support in a timely and professional manner.
  • Assist clients in identifying project requirements by reviewing contract site plans and specifications.
  • Communicate to customers technical product details based on project application.
  • Coordinate with the sales team to identify equipment availability, pricing, and terms for rental or purchase.
  • Prepare and process rental and sales orders accurately and efficiently.
  • Collaborate with the operations team to ensure timely delivery and pickup of equipment to/from clients.
  • Daily coordination in our software systems.
  • Assist in marketing efforts by promoting available products.
  • Stay updated on industry trends, equipment specifications, and pricing to effectively advise clients and make informed recommendations.
  • Participate in sales meetings, training sessions, and industry events as required.
  • Adhere to company policies, procedures, and safety guidelines at all times.
Qualifications
  • Bachelor's degree.
  • Previous experience in sales, customer service, or rental coordination within the construction, manufacturing and/or transportation industry is highly desirable.
  • Strong communication skills, both verbal and written, with the ability to interact effectively with clients, colleagues, and vendors.
  • Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with SAP B1 or other ERP a plus.
  • Technical aptitude and/or ability to review contract site plans, technical specifications, and product drawings.
  • Detail-oriented with a high level of accuracy in data entry and contract preparation.
  • Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.
  • Knowledge of safety/construction/transportation equipment and terminology a plus.
  • Valid driver's license with a clean driving record.

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