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Senior Director of Product Design, Account Management, and Transactions

2 months ago


New York, New York, United States NBCUniversal Full time
About the Role

NBCUniversal is a global media and entertainment leader, with a diverse portfolio of businesses across 30 countries. We're committed to fostering a culture of inclusion and diversity, where our employees feel supported, empowered, and valued.

Job Summary

We're seeking a Senior Director of Product Design to lead our Commerce Product Design Team. As a key member of our organization, you'll be responsible for designing and delivering end-to-end UX for high-value, consumer-centric digital products. Your focus will be on the experience of the end user, from prospect to purchase, including account management, consumer checkout journeys, and initial account creation.

Key Responsibilities
  • Lead a team of product designers to deliver UX solutions that drive results
  • Present creative ideas and plans to peers, leadership, and engineering contributors
  • Balance inputs from business, design, research, technology, and external partners
  • Provide creative thought leadership and drive UX design solutions
  • Partner with Product Management, Engineering, and other internal partners to define product strategy and experience
Requirements
  • 10+ years of industry experience in UX/Product Design
  • 7+ years of experience managing and developing diverse design teams
  • Proven experience working on commerce experiences, including account management, purchasing, and transactions
  • Advanced expertise with leading design tools, including Adobe Creative Cloud, Sketch, Figma, and collaboration tools
About NBCUniversal

NBCUniversal is a leader in the media and entertainment industry, with a commitment to diversity, equity, and inclusion. We offer a range of benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and more. Learn more about our benefits and culture by visiting our website.