Field Operations Supervisor
2 weeks ago
ABOUT DATASCAN TECHNOLOGIES, LLC
Based in Alpharetta, Georgia, DataScan Technologies, LLC is a leader in providing innovative wholesale asset financing and inventory risk management solutions. Our mission is to empower lenders with the tools necessary to efficiently manage their operations and mitigate risks through our advanced technologies and expertise.
POSITION SUMMARY:
The Audit Intelligence (Ai) Operations Team at DataScan is actively seeking a Field Associate Supervisor (FAS) to oversee operations in the Eastern United States. This position entails managing a team of field associates and coordinating schedules, while also engaging with clients regarding audits and personnel matters.
The FAS role is primarily field-based, requiring the supervisor to work from a home office while conducting on-site quality assurance (QA) reviews and fostering relationships with both associates and clients. Responsibilities include:
- Developing and maintaining efficient schedules, optimizing resources monthly, and adjusting daily as necessary.
- Overseeing the training and development of new and existing associates to ensure proficiency in the audit process.
- Leading, mentoring, and providing constructive feedback to field associates.
- Maintaining professionalism in interactions with clients and dealers, ensuring ethical standards and impartiality during audits.
- Collaborating with fellow Field Supervisors to enhance operational efficiencies and cover scheduling needs across various territories.
- Communicating effectively with direct reports and guiding the development of associate skills.
- Conducting evaluations and reporting on associate performance.
- Traveling to client sites and DataScan corporate offices as required.
QUALIFICATIONS:
- Preferred candidates should reside or be willing to relocate within or near the designated territory.
- A minimum of 2 years of experience as a DataScan Field Risk Specialist is preferred.
- Demonstrated leadership abilities and excellent problem-solving skills are essential.
- Strong time management skills and the ability to handle multiple tasks independently.
- Exceptional verbal and written communication skills are required.
- A college degree or relevant experience is preferred.
- Proficiency in Microsoft Office and familiarity with desktop computers and web applications.
- Ability to work effectively under pressure and as part of a team.
- A valid driver's license is necessary.
COMPENSATION & BENEFITS:
At DataScan, we recognize that our associates are our greatest asset. We offer competitive compensation packages that include:
- Attractive salary with potential for annual bonuses.
- Flexible health insurance options, including vision and dental coverage.
- 401K retirement savings plan with company contributions.
- Wellness incentives and paid parental leave.
- Education reimbursement opportunities.
DataScan Technologies, LLC is committed to fostering a diverse and inclusive workplace.
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