Field Operations Supervisor
2 weeks ago
ABOUT DATASCAN TECHNOLOGIES, LLC
DataScan Technologies, LLC is a leader in providing innovative solutions for wholesale asset financing and inventory risk management. Our mission is to empower financial institutions to effectively manage their operations and mitigate risks through our advanced technologies and expertise.
POSITION SUMMARY:
The Audit Intelligence Operations Team is seeking a Field Associate Supervisor (FAS) to oversee operations in the Eastern United States. This role involves managing a team of field associates and coordinating schedules, audits, and client interactions.
This position is primarily remote, with periodic travel required.
KEY RESPONSIBILITIES:
- Develop and maintain efficient schedules while optimizing resources on a monthly basis.
- Guide the training and development of new and existing associates to ensure proficiency in audit processes.
- Lead, mentor, and provide constructive feedback to field associates.
- Maintain professionalism in interactions with clients and dealers, ensuring ethical standards are upheld.
- Collaborate with the Field Supervisor team to enhance operational efficiencies and address scheduling needs across territories.
- Communicate effectively with direct reports to foster a productive work environment.
- Assess and report on associate performance, providing coaching as necessary.
- Conduct onsite quality assurance reviews and audits as required.
- Travel to client sites and corporate offices as needed.
QUALIFICATIONS:
- Preferred candidates should reside or be willing to relocate within the designated territory.
- A minimum of 2 years of experience in a relevant field is preferred.
- Demonstrated leadership capabilities and team management experience.
- Strong problem-solving and decision-making skills.
- Ability to manage multiple tasks and time effectively.
- Excellent verbal and written communication skills.
- A college degree or equivalent experience is preferred.
- Proficiency in Microsoft Office and other relevant software applications.
- Ability to work well under pressure and collaborate effectively with others.
- A valid driver's license is required.
COMPENSATION & BENEFITS:
At DataScan, we recognize that our associates are our greatest asset. We offer a competitive compensation package that includes:
- Competitive salary with potential for bonuses based on performance.
- Flexible health insurance options, including vision and dental coverage.
- 401K retirement savings plan with company contributions.
- Wellness incentives and paid parental leave.
- Education reimbursement opportunities.
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