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Wells Fargo Bank Teller

2 months ago

Big Spring, Texas, United States WELLS FARGO BANK Full time
About Wells Fargo Bank

Wells Fargo Bank is a leading financial institution that offers a wide range of banking and financial services to individuals, businesses, and institutions. We are committed to helping our customers achieve their financial goals and live their best lives.

Job Summary

We are seeking a highly motivated and customer-focused Teller to join our team in our Consumer, Small & Business Banking division. As a Teller, you will be responsible for providing exceptional customer service, processing transactions, and promoting our banking products and services.

Key Responsibilities
  • Process customer transactions, including deposits, withdrawals, and transfers
  • Provide customer service and support, answering questions and resolving issues
  • Promote and sell Wells Fargo Bank products and services to customers
  • Work collaboratively with other team members to achieve sales and customer service goals
  • Maintain accurate and up-to-date records of customer transactions and interactions
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred Qualifications
  • 6+ months of experience interacting with people, demonstrated through work, military, or education
  • Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and team members
  • Experience working with others on a team to meet customer needs
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Well-organized, independent and able to prioritize in a fast-paced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to diversity, equity, and inclusion in the workplace and strive to create a work environment that is inclusive and respectful of all employees.