Retail Branch Manager Assistant
1 day ago
Woodforest National Bank is seeking a highly motivated and experienced Retail Assistant Branch Manager to join our team. As a key member of our branch team, you will be responsible for driving sales and revenue growth, building strong relationships with customers and community partners, and delivering exceptional customer service.
Key Responsibilities:- Assist the Branch Manager in achieving sales and revenue goals by identifying and marketing banking products and services to customers.
- Develop and lead innovative strategies to grow, retain, and deepen customer relationships.
- Enhance the customer experience by warmly greeting and engaging with customers, community members, and retail partners.
- Lead and execute a community engagement strategy with a Community Development Relationship Manager to build strong relationships with the community.
- Coach and mentor team members to reach their full potential and act as a positive role model.
- Perform branch servicing duties, including cash and vault balancing, ordering cash and cards, and maintaining automated teller machines.
- 3 years of relevant sales and/or customer service experience, or an Associate's degree and 2 years of relevant experience, or a Bachelor's degree and 1 year of relevant experience.
- Demonstrable leadership ability and experience, with prior supervisory experience preferred.
- Previous in-store banking experience is a plus, but not required.
- Must be positive, engaging, and able to work in a fast-paced environment.
The Retail Assistant Branch Manager will work in a dynamic and fast-paced environment, with frequent interaction with customers, community members, and team members. The position requires standing for most of the time, with occasional walking, moving, bending, stooping, or sitting for brief periods. The ability to lift and carry items up to 30 pounds is also required.
Woodforest National Bank is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Retail Branch Manager Assistant
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