Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at SP Plus Corporation. As a key member of our parking operations team, you will be responsible for ensuring a seamless parking experience for our customers and facilitating the efficient flow of traffic through our facilities.
Key Responsibilities- Provide exceptional customer service and support to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Assist customers in making payments to automated revenue control equipment and ensure that all transactions are processed accurately and efficiently.
- Work collaboratively with our maintenance team to maintain the cleanliness and organization of our facilities, ensuring that all common areas are kept tidy and free of debris.
- Monitor parkers in pay-in lanes and ensure that all revenue is collected accurately and efficiently.
- Perform other duties as assigned by management, including conducting garage and facility audits and counting bank revenue.
- High school diploma or equivalent combination of education and experience.
- Experience with automated parking access control hardware and software or a high aptitude for technology.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Valid state-issued driver's license and acceptable driving record.
- Ability to lift up to 25 pounds and stand for long periods of time.
As a Customer Service Representative at SP Plus Corporation, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our customers. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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