Banking Associate

5 hours ago


Silver Spring, Maryland, United States PNC Financial Services Group Full time
Job Description

PNC Financial Services Group is seeking a skilled and customer-focused individual to join our Retail Branch organization as a Teller. As a Teller, you will be responsible for providing exceptional customer service, accurately processing high-volume customer banking transactions, and educating customers on new technology and banking products.

Key Responsibilities:
  • Deliver a unique customer experience aimed at improving customer financial well-being and creating loyalty.
  • Process a variety of customer interactions, including transactions and account inquiries.
  • Educate customers on alternatives available for their financial interactions and identify banking opportunities during customer interactions.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer problems and ensure accurate and efficient completion of teller and branch daily operations.
Requirements:
  • Customer-focused mindset with knowledge of values and practices that align customer needs and satisfaction as primary considerations.
  • Ability to assess and manage risks associated with business objectives and activities.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits:

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC provides paid time off, including up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level and years of service.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit pncbenefits.com > New to PNC.


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