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Administrative Assistant

2 months ago

Santa Clara, California, United States Mathnasium (ID: 2406101) Full time
Job Summary

We are seeking a highly motivated and organized Administrative Assistant to join our team at Mathnasium Learning Center. As an Administrative Assistant, you will play a vital role in supporting the daily operations of our center, ensuring that our students and families receive exceptional educational services.

Key Responsibilities
  • Provide Educational Support: Assist students with their educational needs, explain program details and benefits to current and potential customers.
  • Manage Instructor Schedules: Supervise and manage instructor schedules in accordance with company policies and procedures.
  • Cultivate Relationships: Foster positive and trusting relationships with current and potential customers, proactively identify instructional issues and resolve client concerns.
  • Communicate Effectively: Liaise with parents, students, Center Director and instructors, communicate educational development, school activities, news and information, or feedback gathered from parents or through other activities.
  • Prepare Teaching Materials: Prepare teaching materials in students' binders, craft and send progress reports to parents periodically.
  • Delegate Tasks: Delegate appropriate tasks to lead instructors and instructors to achieve efficiency in center operations.
Requirements
  • Passion for Helping Others: REAL passion to help others, REAL curiosity about people (both children and adults).
  • Adaptability: Ability to learn new ideas, cope and adapt quickly and easily to change in a fast-paced environment.
  • Excellent Communication Skills: Excellent communication, multitasking, and organizational skills.
  • Cultural Competence: Respect the diversity and backgrounds of parents, children, staff, and community.
  • Interpersonal Skills: Strong interpersonal skills, ability to work as part of a highly productive team.
  • Professionalism: Professionalism, flexibility and a good attitude.
  • Education: Bachelor's degree preferred.
  • Experience: Experience managing an office, including ordering office supplies and resolving simple IT issues preferred. Previous experience in a lead position with an education institution with school-aged children is preferred, previous experience with Mathnasium is highly preferred.
Work Environment

Our center operates on a flexible schedule, with hours varying by location. We are committed to providing a supportive and inclusive work environment that allows our staff to thrive.