HR Administrative Specialist

2 weeks ago

Grand Rapids, Michigan, United States AHC Hospitality Full time
Job Overview

Join AHC Hospitality, a leader in the hospitality industry, where we pride ourselves on delivering outstanding experiences across our diverse portfolio of hotels, restaurants, and resorts. Our dedicated team is committed to ensuring every guest enjoys exceptional service, whether they are attending a large conference or enjoying a quiet meal. We believe in fostering a supportive environment that promotes personal and professional growth, making your success a shared achievement.

This is a full-time role with daytime hours.

We offer a comprehensive benefits package, including medical, dental, and vision coverage, a 401K plan, paid time off, DailyPay, tuition assistance, complimentary downtown parking, free meals for employees, discounts at our hotels and restaurants, and much more.

POSITION SUMMARY

The HR Administrative Specialist plays a crucial role within the Human Resources team, providing essential administrative support to ensure the effective operation of all HR functions within the organization.

KEY RESPONSIBILITIES

  • Maintain a professional and welcoming environment for all visitors to the Human Resources office.
  • Assist the HR team with various tasks, including recruitment, benefits administration, event coordination, and other administrative duties.
  • Utilize HR information systems to accurately manage and retain employee records and updates.
  • Oversee the maintenance of I-9 documentation for new hires and current employees.
  • Manage the HR Central inbox, ensuring timely responses to all inquiries.
  • Facilitate employment verification requests and assist with transfer and referral processes for employees.
  • Answer phone calls and provide assistance to walk-in guests at the HR office.
  • Coordinate orientation activities, including job offers, onboarding processes, background checks, and meeting room arrangements.
  • Ensure timely filing of employee documents to maintain organized records.
  • Manage new hire files, including initial data entry and documentation.
  • Schedule and coordinate all HR-related meetings and updates.
  • Create informative communications and postings for internal distribution.
  • Issue ID badges and manage replacement requests as necessary.
  • Adhere to company policies and standard operating procedures.
  • Proactively assist guests and the HR team, striving to exceed expectations in service delivery.
  • Complete daily and weekly responsibilities, including maintaining cleanliness and organization.
  • Uphold a high standard of confidentiality regarding sensitive employee and guest information.
  • Follow all safety and security protocols.

QUALIFICATIONS

To excel in this role, candidates should possess strong communication and customer service skills, demonstrating the ability to perform essential duties effectively. The following qualifications are preferred:

  • Excellent organizational skills with the ability to multitask and prioritize effectively.
  • Proficiency in Microsoft Word, Excel, and PowerPoint; experience with ADP Workforce Now and Canva is a plus.

EDUCATION AND EXPERIENCE

A high school diploma or equivalent is preferred, along with relevant experience in an office or hospitality setting.

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