Customer Service Ambassador

4 days ago


Englewood, Colorado, United States South Suburban Parks and Recreation Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our patrons, ensuring a positive experience at our facilities.

Key Responsibilities
  • Public Contact: Respond to inquiries from the public via phone, email, or in-person, providing accurate and helpful information about our services and programs.
  • Facility Operations: Assist with the daily operations of our facilities, including point of sale transactions, program registrations, and facility maintenance.
  • Customer Service: Provide superior customer service, resolving issues and concerns in a professional and courteous manner.
  • Team Collaboration: Work collaboratively with other staff members to ensure seamless operations and excellent customer service.
Requirements
  • Age: Must be at least 16 years of age.
  • Certifications: Current certifications in American Red Cross AED/CPR and First Aid, or ability to obtain within 60 days of employment.
  • Language: Spanish speaking a plus.
  • Experience: Any combination equivalent to work experience involving assisting the public, general record keeping, and/or handling money.
What We Offer
  • Competitive Pay: $19.23 per hour.
  • Benefits: Paid sick leave, flexible schedules, and opportunities for training and promotion from within.
  • Perks: FREE use of District fitness centers and swimming pools, discounts on recreation classes and golf, and more.


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