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Customer Service Representative

2 months ago


Englewood, Colorado, United States Sportsman's Warehouse Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Sportsman's Warehouse. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Customer Service: Greet customers upon entrance, thank them upon exiting, and provide assistance with purchases and returns.
  • Merchandise Management: Clean, stock, and straighten merchandise in the front end of the store, and maintain a clean and orderly checkout area.
  • Cash Handling: Count money in cash drawers at the beginning of shifts, accurately ring merchandise through the register, and count down the till with a Department Manager at the end of the shift.
  • Additional Tasks: Check in customer's firearms, issue gift cards, and perform other tasks as assigned by management.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: Cashier experience and a strong customer service background.
  • Skills: Good verbal and written communication, math skills, and problem-solving skills.

Physical Requirements:

This position involves a variety of physical activities, including talking, hearing, sitting, and standing for multiple hours, and repetitive motions. Visual acuity is required for completing work on a computer.

Equal Opportunity Employer:

Sportsman's Warehouse is an Equal Opportunity Employer and welcomes applications from diverse candidates.