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Customer Service Representative

2 months ago


Englewood, Colorado, United States Colorado Jet Center Full time
About the Role

Colorado Jet Center is seeking a highly skilled and customer-focused Concierge to join our team. As a Concierge, you will be responsible for providing exceptional service to our customers, handling reservations for hotels, rental cars, and limousines, processing fuel invoices, and ensuring a seamless experience for our clients.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Process fuel invoices and maintain accurate records
  • Coordinate with vendors to arrange hotel, rental car, and limousine reservations
  • Provide exceptional customer service and ensure a high level of satisfaction
  • Work effectively in a fast-paced environment and multitask with ease
  • Collaborate with the team to achieve goals and objectives
Requirements
  • High School Diploma or equivalent
  • Valid Driver's License and good driving record
  • Ability to communicate effectively in written and oral form
  • Strong customer service skills and a team-oriented approach
  • Ability to multitask and work in a fast-paced environment
  • Problem-solving and conflict resolution skills
  • Ability to pass a pre-employment drug screen, security check, motor records check, and non-DOT physical
Preferred Qualifications
  • Prior experience in a Fixed Base Operator (FBO) environment
Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Compensation and Benefits

Colorado Jet Center offers a competitive benefits package and a salary range of $18-21 per hour, depending on experience and location