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Customer Service Representative
2 months ago
Colorado Jet Center is seeking a highly skilled and customer-focused Concierge to join our team. As a Concierge, you will be responsible for providing exceptional service to our customers, handling reservations for hotels, rental cars, and limousines, processing fuel invoices, and ensuring a seamless experience for our clients.
Key Responsibilities- Handle customer inquiries and resolve issues in a timely and professional manner
- Process fuel invoices and maintain accurate records
- Coordinate with vendors to arrange hotel, rental car, and limousine reservations
- Provide exceptional customer service and ensure a high level of satisfaction
- Work effectively in a fast-paced environment and multitask with ease
- Collaborate with the team to achieve goals and objectives
- High School Diploma or equivalent
- Valid Driver's License and good driving record
- Ability to communicate effectively in written and oral form
- Strong customer service skills and a team-oriented approach
- Ability to multitask and work in a fast-paced environment
- Problem-solving and conflict resolution skills
- Ability to pass a pre-employment drug screen, security check, motor records check, and non-DOT physical
- Prior experience in a Fixed Base Operator (FBO) environment
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Colorado Jet Center offers a competitive benefits package and a salary range of $18-21 per hour, depending on experience and location