Sales Associate Representative
2 weeks ago
At Against All Odds, we are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and contributing to a positive and productive team dynamic.
Key Responsibilities:- Provide outstanding customer service by greeting and acknowledging every customer, maintaining a customer-friendly environment, and addressing customer inquiries and concerns in a professional and courteous manner.
- Maintain awareness of all product information, merchandise promotions, and advertisements to effectively communicate with customers and make informed sales recommendations.
- Assist in floor moves, merchandising, display maintenance, and store housekeeping to ensure a visually appealing and well-organized store environment.
- Process and replenish merchandise, participate in receiving and monitoring floor stock, and ensure procedures are completed promptly to maintain a high level of customer satisfaction.
- Adhere to all company policies, procedures, and practices, including signing, pricing, and loss prevention to protect company assets and maintain a secure store environment.
- Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers to ensure accurate financial reporting and minimize errors.
- Perform other tasks as assigned from time to time by store management to support the overall success of the store.
- Knowledge of retail computer systems, MS Word, and Excel is a plus.
- A commitment to service excellence and customer satisfaction is essential.
- Solid team player with excellent interpersonal skills and ability to work effectively in a fast-paced environment.
- Excellent communication skills, high attention to detail, and ability to multi-task are required.
- Ability and willingness to work flexible hours, including evenings, weekends, and holidays.
- Must be able to lift, move, and handle up to 60 pounds frequently to stock merchandise.
- Ability to stand/walk for an extended period of time.
- Ability to bend, reach, lift, and climb.
Against All Odds is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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