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IT Systems Analyst

4 weeks ago

Topeka, Kansas, United States State of Kansas Full time
Job Summary

The Kansas Bureau of Investigation is seeking a highly skilled IT Systems Analyst to join our team. As a key member of our Technology Support team, you will be responsible for installing and maintaining critical KBI IT infrastructure, including servers, storage, and hardware. You will also provide primary LAN/PC/server support, troubleshoot complex technical issues, and develop procedures and reference materials for system operation and technical support.

Responsibilities
  • Install and maintain critical KBI IT infrastructure, including servers, storage, and hardware.
  • Provide primary LAN/PC/server support and troubleshoot complex technical issues.
  • Develop procedures and reference materials for system operation and technical support.
  • Collaborate with hardware and software engineers to install, configure, and maintain systems.
  • Manage IT inventory and ensure compliance with KBI IT standards.
  • Provide excellent written and verbal communication skills to respond to employee questions and concerns.
Requirements
  • High school diploma or equivalent with experience.
  • Associates degree in computer science or related field with experience.
  • College degree in computer science, information technology, or related field with experience.
  • CompTIA A+ and Network+ certifications, MSCE, or other relevant certifications.
  • Experience with Windows 10/11, Windows Server 2003-2022, LINUX, and other relevant technologies.
What We Offer

The Kansas Bureau of Investigation offers a comprehensive benefits package, including medical, dental, vision, and additional coverage, as well as sick and vacation leave. We also offer work-life balance programs, including parental leave, military leave, jury leave, and funeral leave. Additionally, we provide paid state holidays, fitness center access, and employee discounts with local businesses.