Medical Office Administrator

3 days ago


West Palm Beach, Florida, United States THE RECOVERY RESEARCH NETWORK FOUNDATION INC Full time
About The Recovery Research Network Foundation Inc.

We are a dedicated team of professionals committed to providing compassionate care to individuals seeking support and recovery. Our outpatient substance abuse clinic is focused on delivering exceptional services that meet the unique needs of our patients.

Job Summary

We are seeking a detail-oriented and proactive Front Office Medical Receptionist with Medical Assistant duties to join our team. This role will be responsible for managing front desk operations, performing medical assistant tasks, and ensuring smooth and efficient patient flow.

Key Responsibilities:
  • Greet and triage patients, assess their needs, and guide them through the initial stages of their visit.
  • Accurately input patient information and maintain up-to-date records.
  • Confirm patient appointments, schedule follow-ups, and handle any changes or cancellations.
  • Perform daily checks of the Prescription Drug Monitoring Program (PDMP) to ensure compliance and accuracy.
  • Conduct urine drug screens (UDS), perform blood draws, and assist with other medical tasks as needed.
  • Manage all necessary front desk functions, including answering phones, handling patient inquiries, and maintaining a clean and organized reception area.
  • Assist with documentation of patient interactions and perform some billing tasks as required.
  • Respond to and manage fax communications promptly and accurately.
Qualifications:
  • Previous experience in a healthcare setting and familiarity with medical documentation requirements.
  • 1-2 years of medical office experience required, with a strong preference for front desk experience.
  • Strong communication, organizational, and analytical skills are essential.
  • Must be self-directed, team-oriented, and capable of meeting deadlines in a fast-paced environment.
  • Proficiency in computer applications and electronic health records (EHR) systems.
  • Understanding of HIPAA and patient privacy laws.
What We Offer:
  • A competitive salary of $45,000 - $60,000 per year.
  • A supportive and dynamic work environment.
  • Opportunities for professional development and growth.


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