Administrative Coordinator

24 hours ago


San Antonio, Texas, United States Truck and Trailer Storage Full time
Job Summary

We are seeking a highly skilled and customer-focused Administrative Coordinator to join our team at Truck and Trailer Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing day-to-day administrative tasks, and ensuring seamless communication between customers and our team.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, responding to their inquiries, resolving issues, and ensuring their satisfaction with our services.
  • Administrative Support: Assist our Service Writer and Lead Technician with day-to-day operations, including multitasking, data entry, and filing.
  • Communication: Receive and direct customers, vendors, partners, and visitors, ensuring timely and professional communication.
  • Inventory Management: Manage our internal inventory, including tracking parts, returns, and cores.
  • Financial Transactions: Approve, coordinate, track, and record all day-to-day transactions, including purchases, returns, and payments.
  • Customer Relationship Management: Build and maintain strong relationships with our customers, responding to their needs, and ensuring their satisfaction.
  • Reporting and Analysis: Review and analyze financial reports, identifying areas for improvement and making recommendations.
Requirements
  • Language Skills: Bilingual in English and Spanish.
  • Technical Skills: Proficient in QuickBooks and previous experience in the auto repair industry.
  • Education: High school diploma or equivalent required.
  • Work Experience: 1-2 years of experience in a customer-facing role, preferably in the auto repair industry.
Benefits
  • Vacation Time: 5 days of paid vacation time within the first year.
  • Sick Leave: 5 days of paid sick leave within the first year.
  • Personal Days: 3 personal days within the first year.
Compensation
  • Hourly Rate: $18-$20 per hour, determined by experience and commitment.
  • Bonus Structure: Eligible for bonuses based on performance, including completing daily billing and payment processing, managing returns and cores, and maintaining strong customer relationships.


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