Weather and Catastrophe Claims Services Specialist

11 hours ago


Boston, Massachusetts, United States State Farm Mutual Automobile Insurance Company Full time
Job Summary

As a Weather and Catastrophe Claims Services Specialist at State Farm, you will play a critical role in helping our customers recover from the unexpected. This position involves handling homeowners, commercial, and large loss claims from natural disasters and/or weather-related events. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and guide them through the claims process while providing exceptional service.

Key Responsibilities

* Meet with insureds to explain coverage and estimate damages
* Handle claims from natural disasters and/or weather-related events
* Provide remarkable service to our customers

Requirements

* Excellent customer service and decision-making skills
* Physical agility to traverse roofs and crawl in tight spaces
* Ability to work flexible hours, including overtime and irregular shifts
* Valid driver's license required

What We Offer

* Competitive salary and annual bonus
* Comprehensive benefits package, including 401(k) contribution and paid time off
* Opportunities for professional growth and development
* A dynamic and supportive work environment

Travel Requirements

* Deployable positions with extensive travel throughout the U.S.
* Reside in or relocate to specific states as required

Preferred Skills

* Xactimate and XactContents experience
* Relevant claims adjusting experience and/or construction background
* Bachelor's degree in a related field preferred or equivalent work experience

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