Weather and Catastrophe Claims Specialist

2 weeks ago


Boston, Massachusetts, United States State Farm Full time
Overview

At State Farm, we're committed to being good neighbors and helping people in times of need. As a Weather and Catastrophe Claims Specialist, you'll play a critical role in our mission to provide remarkable service to our customers.

Responsibilities
  • Meet with insureds to explain coverage and estimate damages
  • Help customers navigate the claims process
  • Work with our Weather Catastrophe Claims Services (WCCS) team to handle homeowners, commercial, and large loss claims
  • Travel extensively throughout the U.S. to meet business demands
Requirements
  • Excellent customer service and decision-making skills
  • Physical agility to perform tasks such as walking, bending, and climbing ladders
  • Ability to work flexible hours, including overtime and irregular shifts
  • Valid driver's license
Preferred Skills
  • Xactimate and XactContents experience
  • Relevant claims adjusting experience and/or construction background
  • Bachelor's degree in a related field or equivalent work experience
What We Offer
  • Competitive salary and annual bonus
  • Annual merit increases
  • 401(k) contribution
  • Paid Time Off (PTO) and Life Leave
  • Industry-leading tuition assistance programs
  • Wellness and mental health programs
  • Discounts from hundreds of retailers through our Perks at Work program
Deployment Details

Selected candidates are required to reside in or relocate to specific states, including AL, AR, CO, FL, GA, IA, IL, IN, KS, KY, LA, MD, MI, MN, MS, MO, NC, NE, OH, OK, PA, SC, SD, TN, TX, VA, WI, and WV.

A Catastrophe Day Off is provided weekly during deployed assignments, and a Provisional Weekend is available on defined intervals.



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