Claims Resolution Specialist

7 days ago


Boston, Massachusetts, United States Plymouth Rock Assurance Full time
Claims Resolution Specialist

We are seeking an experienced Claims Resolution Specialist to join our Personal Lines Auto team in Boston.

The Claims Resolution Specialist is responsible for investigating, evaluating, and disposing of first and third-party personal auto property damage claims. This role requires a strong ability to communicate with customers and agents, providing an outstanding experience throughout the claims process.

The ideal candidate will have prior auto claims experience handling comparative negligence cases, including stop signs, left turns, lane changes, and other complex scenarios.

Key Responsibilities:
  • Investigate assigned claims for coverage, liability, and damages.
  • Determine liability of parties involved in a loss, including application of comparative negligence.
  • Initiate subrogation process (if applicable) by creating a well-documented referral.
  • Communicate with insureds, claimants, attorneys, and other parties related to an auto accident.
  • Ensure timely disposition of all claims in accordance with regulatory and statutory requirements.
  • Adhere to personal lines policies, including related coverages and exclusions.
  • Effectively manage workload through claims management and imaging systems.
Requirements:
  • Bachelor's Degree.
  • 1 year of related auto claims handling experience, specifically including comparative negligence.
  • Experience using a claims management and imaging system and Microsoft Office Suite products.
  • Excellent communication, organizational, and customer service skills.
  • Demonstrated level of competency in time management, priority setting, and customer focus.
What We Offer:
  • 4 weeks accrued paid time off + 9 paid national holidays per year.
  • Tuition Reimbursement.
  • Free onsite Fitness Center.
  • Low-cost and excellent coverage health insurance options.
  • Robust health and wellness program and fitness reimbursements.
  • Auto and home insurance discounts.
  • Matching gift opportunities.
  • Annual 401(k) Employer Contribution (up to 7.5% of your base salary).
  • Company-sponsored social events.
  • Various Paid Family leave options.

  • Claims Specialist

    4 weeks ago


    Boston, Massachusetts, United States American International Group Full time

    Job Title: Claims SpecialistWe are seeking a highly skilled Claims Specialist to join our team at American International Group (AIG). As a Claims Specialist, you will play a critical role in handling complex claims and providing exceptional customer service to our clients.Key Responsibilities:Investigate and analyze complex claims to determine coverage and...

  • Claims Specialist

    1 week ago


    Boston, Massachusetts, United States Liberty Mutual Insurance Full time

    Claims Specialist II Job DescriptionLiberty Mutual has an immediate opening for a Claims Specialist II to join our Bodily Injury team. As a Claims Specialist, you will work within a Claims Team, utilizing the latest technology to manage an assigned caseload of routine to moderately complex claims from investigation to resolution.Key Responsibilities:Manage...


  • Boston, Massachusetts, United States Chubb Full time

    Job Title: Senior Claim SpecialistAt Chubb, we are seeking a highly skilled Senior Claim Specialist to join our team. As a Senior Claim Specialist, you will be responsible for investigating and resolving complex claims, ensuring that our customers receive fair and timely settlements.Key Responsibilities:Conduct thorough investigations of property damage...


  • Boston, Massachusetts, United States Chubb Full time

    Job Title: Senior Claim SpecialistAt Chubb, we are seeking a highly skilled Senior Claim Specialist to join our team. As a Senior Claim Specialist, you will be responsible for investigating and resolving complex claims, ensuring timely and accurate resolution of claims, and maintaining strong relationships with internal and external customers.Key...


  • Boston, Massachusetts, United States Liberty Mutual Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Claims Specialist to join our Doordash Bodily Injury team at Liberty Mutual. As a key member of our team, you will be responsible for determining coverage, investigating complex and highly complex Commercial Casualty claims, and negotiating settlements.Key ResponsibilitiesDetermine coverage and...


  • Boston, Massachusetts, United States Markel Full time

    Job SummaryWe are seeking a highly skilled Senior Claims Specialist to join our team at Markel. As a Senior Claims Specialist, you will be responsible for resolving complex and high-exposure claims, working closely with internal and external stakeholders to ensure timely and accurate resolution.Key ResponsibilitiesAnalyze complex coverage issues and...

  • Claims Specialist

    3 weeks ago


    Boston, Massachusetts, United States American International Group Full time

    Job SummaryWe are seeking a highly skilled Claims Analyst IV to join our team at American International Group (AIG). As a Claims Analyst IV, you will be responsible for handling complex financial lines claims from inception to conclusion, working closely with internal and external stakeholders to ensure timely and accurate resolution.Key...

  • Claims Specialist

    3 weeks ago


    Boston, Massachusetts, United States Liberty Mutual Insurance Full time

    Claims Specialist OpportunityLiberty Mutual Insurance is seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will be responsible for reviewing and processing commercial claims within assigned authority limits, consistent with policy and legal requirements.Key Responsibilities:Investigate claims using internal and external...


  • Boston, Massachusetts, United States Markel Full time

    About the RoleWe are seeking a highly skilled Senior Claims Specialist to join our Construction Defect team. As a key member of our team, you will be responsible for resolving complex claims with moderate to high exposure, ensuring timely and accurate resolution while mitigating indemnity and expense exposure.Key ResponsibilitiesConfirm coverage of claims by...


  • Boston, Massachusetts, United States Plymouth Rock Assurance Full time

    Administrative Claims SpecialistPlymouth Rock Assurance is seeking a detail-oriented and driven Administrative Claims Specialist to join our claims team. As a key member of our team, you will play a pivotal role in coordinating the processing of automobile titles and providing technical support to our claims organization.Key Responsibilities:Title...


  • Boston, Massachusetts, United States Smart IMS Full time

    Job Title: Claims and Retirement SpecialistWe are seeking a highly skilled Claims and Retirement Specialist to join our team at Smart IMS. As a Claims and Retirement Specialist, you will be responsible for efficiently and accurately processing corrections needed at either the plan or the participant level.Key Responsibilities:Review, research, and process...


  • Boston, Massachusetts, United States State Farm Mutual Automobile Insurance Company Full time

    About the RoleWe are seeking a skilled Weather and Catastrophe Claims Services Claim Specialist to join our team at State Farm Mutual Automobile Insurance Company. As a key member of our team, you will play a critical role in helping our customers recover from unexpected events.Key ResponsibilitiesHandle homeowners, commercial, and large loss claims from...


  • Boston, Massachusetts, United States Smart IMS Full time

    Job Title: Claims and Retirement SpecialistSmart IMS is seeking a highly skilled Claims and Retirement Specialist to join our Complex Corrections team. This is a remote, work-from-home opportunity that requires strong analytical and communication skills.Job SummaryWe are looking for a detail-oriented and organized individual to process corrections needed at...


  • Boston, Massachusetts, United States Marsh & McLennan Companies Full time

    Job SummaryWe are seeking a highly skilled Senior Claims Consultant, Liability to join our team at Marsh & McLennan Companies. As a key member of our Claim Consulting Practice, you will be responsible for evaluating liability claims and identifying solutions to achieve optimized claim and program performance.Key ResponsibilitiesCollaborate with TPAs,...


  • Boston, Massachusetts, United States State Farm Full time

    {"Overview": "At State Farm, we prioritize being good neighbors by helping people, investing in our communities, and making the world a better place. As a Weather and Catastrophe Claims Specialist, you will play a crucial role in helping our customers recover from unexpected events.This position involves handling homeowners, commercial, and large loss claims...


  • Boston, Massachusetts, United States Boston Public Schools Full time

    Job SummaryThe Problem Resolution System Response Specialist plays a critical role in ensuring the District complies with its PRS obligations and provides timely, accurate, and high-quality written reports to the Department of Elementary and Secondary Education (DESE).Key ResponsibilitiesConduct internal investigations of allegations of education law...


  • Boston, Massachusetts, United States Plymouth Rock Assurance Full time

    About the RoleIn this dynamic position as a Claims Representative, Subrogation, you will play a vital part in our mission to recover funds from parties responsible for losses sustained by our insureds. As a key member of our team, you will be responsible for identifying all liable parties in the unique Boston market, initiating contact with responsible...


  • Boston, Massachusetts, United States Plymouth Rock Assurance Full time

    About the RoleWe are seeking a seasoned claims professional to join our dynamic team at Plymouth Rock Assurance. As a Claims Representative, Liability, you will be responsible for handling homeowner liability claims with a focus on resolution and customer satisfaction.Key ResponsibilitiesInitiate prompt contact with insureds, claimants, and witnesses to...


  • Boston, Massachusetts, United States Plymouth Rock Assurance Full time

    {"title": "Senior Claims Representative", "description": "OverviewPlymouth Rock Assurance is seeking a seasoned claims professional to join our dynamic team. As a Senior Claims Representative, you will be responsible for handling liability claims with a focus on resolution and customer satisfaction.Key ResponsibilitiesInitiate prompt contact with insureds,...


  • Boston, Massachusetts, United States State Farm Full time

    OverviewAt State Farm, we're committed to being good neighbors and helping people in times of need. As a Weather and Catastrophe Claims Specialist, you'll play a critical role in our mission to provide remarkable service to our customers.ResponsibilitiesMeet with insureds to explain coverage and estimate damagesHelp customers navigate the claims processWork...