Morning Inventory Associate
1 week ago
Position: Customer Engagement Specialist
Are you enthusiastic about assisting customers and creating a welcoming shopping atmosphere? Become a part of our team at Michaels, where you will help customers navigate our product offerings, ensure a smooth checkout experience, and uphold store presentation standards. As a Customer Engagement Specialist, you will be instrumental in delivering outstanding customer service and fostering a positive shopping experience.
Core Responsibilities:
- Guide customers in finding items and providing effective solutions
- Deliver prompt and courteous checkout assistance
- Engage customers with our Rewards program and facilitate enrollments
- Inform customers about the Voice of Customer feedback initiative
- Assist with omni-channel operations such as Buy Online Pick Up In Store (BOPIS) and Ship From Store (SFS)
- Participate in receiving shipments, stocking shelves, and arranging merchandise displays
- Maintain store organization standards for an appealing shopping environment
- Contribute to loss prevention and safety initiatives
Qualifications:
- Prior experience in retail or customer service is advantageous
Physical Demands:
- Capability to stand for extended periods and move throughout the retail space
- Regular bending, lifting, and reaching required
- Ability to lift heavy packages and utilize ladders
Work Setting:
- Retail environment with some outdoor responsibilities
- Work hours may include evenings, weekends, and early morning shifts
About Michaels:
At Michaels, we are dedicated to inspiring creativity and fostering a supportive environment for both customers and team members. Join us in our mission to ignite the joy of creativity and explore opportunities for personal and professional growth. With a presence of over 1,290 stores across North America and a commitment to inclusivity, Michaels stands as the premier destination for all creative endeavors.
Michaels is an Equal Opportunity Employer. Join us in our journey of creation, innovation, and collective growth.
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