Residential Property Supervisor

2 weeks ago

Philadelphia Pennsylvania, United States Gaudenzia Full time

Overview:
We are in search of dedicated individuals who are committed to making a difference — because the work we do is significant.

If you have a passion for impacting lives and providing support to those in need, we invite you to consider joining our team.

Become Part of Our Mission-Driven Organization

About Us


Gaudenzia stands as one of the largest nonprofit organizations offering treatment for individuals facing substance use and co-occurring disorders across the nation.

We operate in multiple states, including Pennsylvania, Delaware, Maryland, and Washington, D.C.


Our compassionate team is dedicated to saving lives each year and instilling hope in those affected by substance use challenges.

Together, we empower individuals, families, and communities to recover and flourish amidst one of the most pressing public health issues of our time.


As our organization expands to meet the evolving needs of our clients and communities, we are looking for passionate and empathetic individuals to help us create a positive impact.

With your support, we can combat substance use disorder effectively.

Position Summary


As a Residential Property Supervisor, you will be responsible for ensuring the smooth operation of the property, including managing tenant certifications and recertifications; generating monthly occupancy reports; overseeing on-site collections; and processing rental payments.

The Supervisor will monitor the condition and aesthetics of the buildings and grounds while conducting monthly inspections of units.

The Supervisor collaborates with the Director to address tenant concerns and issues promptly while achieving the financial and occupancy objectives of the housing project.

A solid understanding of the housing market, excellent time management skills, and a commitment to providing outstanding property management services are essential. Familiarity with Low Income Housing Tax Credit properties and LIHTC Certification is required. Some evening and weekend availability may be necessary.

Key Responsibilities:

Your role may include:
Collaborating with the director to uphold occupancy rates and adhere to Low Income Housing Tax Credit guidelines (LIHTC).

Conducting initial interviews and processing paperwork for prospective tenants.

Collecting, documenting, and depositing rent, fees, and charges.


Coordinating with maintenance personnel to manage repair costs within budget and supervising maintenance responses to ensure tenant satisfaction.

Performing monthly inspections of apartments as well as inspections prior to move-in and move-out.

Generating reports on occupancy rates, financial performance, and overall property performance.

Providing educational seminars for tenants.


Implementing the marketing strategy developed by the director to optimize rental traffic and maintain LIHTC compliance.

Preparing application packets for potential tenants in advance.

Completing the verification process and obtaining necessary signatures for the release of information.

Maintaining a tenant waiting list to ensure compliance with occupancy requirements set by funders.

Adhering to Gaudenzia and funders' guidelines for collecting, documenting, and depositing rent, fees, and charges.

Preparing monthly financial reports for designated funders.

Conducting monthly property inspections and submitting maintenance requests to ensure the property is well-maintained.

Keeping current information on appropriate rates for maintenance services.

Monitoring the response time for maintenance requests to ensure tenant satisfaction.

Conducting and documenting monthly inspections of units.

Preparing and submitting monthly financial reports to the Director reflecting occupancy rates, financial performance, and overall property performance.

Establishing and maintaining positive relationships with funding sources and regulatory agencies.

Benefits & Perks:
Gaudenzia fosters a diverse and inclusive workplace where purpose-driven individuals thrive.

We believe our team members are true heroes, and those who dedicate their lives to improving the world deserve competitive salaries, comprehensive health benefits, and a strong work-life balance.


Benefits & Perks at Gaudenzia include:
Medical Insurance

Dental Insurance (At No Cost)

Short-Term Disability Insurance (At No Cost)

Life Insurance (At No Cost)

Accidental Death & Dismemberment Insurance (At No Cost)

Vision Insurance

Various Supplemental Benefits (Aflac, Legal, Identity Theft & FSA)

Accrual of Paid Time Off (PTO) at a minimum of 80 hours during the first year of employment

Accrual of Vacation Time at a minimum of 80 hours during the first year of employment

10 Paid Holidays Each Calendar Year

Paid Bereavement Leave

Education Assistance Benefit (Tuition Reimbursement)

Full reimbursement for the cost of professional license/certification renewals

403(b) Retirement Plan with an Employer Match Up to 5%

Employee Assistance Program

Gaudenzia is an equal opportunity employer.

We do not engage in or allow discrimination based on race, gender, gender identity, gender expression, sexual orientation, age, national origin, religion, creed, disability, or veteran's status.


Qualifications:

Education/Training:
A Master's degree with 1 year of experience, a Bachelor's degree with 2 years of experience, or an Associate's degree with 3 years of experience. Relevant real estate management experience may substitute for education.

Experience:
Experience managing LIHTC properties is essential.

What Matters to Us? Our Mission & Our Operating Principles

Our Mission


Gaudenzia aims to connect individuals and families to addiction and mental health treatment, enabling them to achieve long-term recovery and lead fulfilling lives supported by a community of mutual assistance.


Our Operating Principles:
As members of the Gaudenzia Team, we are committed to these principles that guide our daily operations.

We prioritize client care above all.

We assume positive intentions.

We engage with transparency, dignity, and respect.


We make informed decisions with courage, challenge the status quo, and seek innovative growth opportunities for Gaudenzia and each other.

We support one another in all circumstances.

We provide and receive constructive, honest, respectful, and timely feedback with an open mind.

We operate with integrity, focus on outcomes, and take action.


We follow through on commitments with a sense of urgency — as someone's life may depend on it.


Gaudenzia is proud to be an employer of choice and a preferred treatment provider in the field of substance use and co-occurring disorders.

We strive to create an inclusive and supportive environment where our employees and clients feel safe and welcomed. Join us in our mission.

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