Residential Program Supervisor

5 days ago


Philadelphia Pennsylvania, United States Redeemer Health Full time
About the Role

This position plays a critical role in supporting families experiencing homelessness at Drueding Center, a leading provider of trauma-informed services. As a Residential Program Supervisor, you will be responsible for ensuring the physical safety of families and staff, while providing supervision and coordination to the Residential Aide Team.

Key Responsibilities
  • Provide trauma-informed services to families, prioritizing their physical and emotional well-being.
  • Supervise and coordinate the Residential Aide Team, ensuring seamless delivery of services.
  • Act as a working supervisor, covering the 7:00 am – 3:00 pm Monday – Friday RA shift.
  • Triage emergencies that arise during assigned shifts, maintaining a calm and level-headed demeanor.
  • Provide a warm welcome to all families, staff, and visitors, fostering a sense of community and belonging.
Requirements
  • High School Diploma/GED required; Associates Degree preferred.
  • Minimum 1 year Human Services experience.
  • Minimum 6 months supervisory experience.
  • Excellent written and verbal communication skills.
  • Ability to remain calm and level-headed in crisis situations.
  • Demonstrated competency in basic computer skills, and operating telephone and paging systems.

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