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Residential Facilities Supervisor

2 months ago

Philadelphia, Pennsylvania, United States Project Home Full time
Residential Facilities Supervisor - Project HOME

Job Overview

The Residential Facilities Supervisor plays a pivotal role in the oversight and administration of residential properties, focusing on supportive and affordable housing solutions. This position encompasses leadership responsibilities, staff management, and financial oversight, ensuring that all aspects of property operations are effectively coordinated. Collaborating with the Residential Program Managers and the Assistant Facilities Supervisor, this role is integral in maintaining a harmonious living environment for tenants while ensuring operational efficiency.

Key Responsibilities

  • Oversee daily operations of the property, including direct supervision of management staff such as receptionists and custodians.
  • Generate and submit various reports on a weekly, monthly, quarterly, and annual basis as required.
  • Stay informed about HUD regulations and compliance requirements to ensure effective management of the facility.
  • Administer the leasing process and manage tenant certifications in line with the Affirmative Fair Housing Marketing Plan.
  • Conduct move-out inspections and manage related documentation to assess potential charges for departing residents.
  • Set and manage operational goals and objectives relevant to the role.
  • Review funding documentation and ensure compliance during audits.
  • Maintain organized and up-to-date property lease files in accordance with organizational policies.

Financial Oversight

  • Demonstrate proficiency in understanding financial objectives and operate the asset in accordance with established policies.
  • Ensure timely and accurate submission of purchase orders, invoices, and credit card reconciliations.
  • Oversee the collection of tenant charges and ensure proper posting of late fees.
  • Analyze monthly budget reports and participate in annual budget discussions.

Property Maintenance

  • Ensure the property is well-maintained and that preventive maintenance tasks are completed.
  • Review outstanding work orders and provide guidance to maintenance personnel.
  • Manage supply inventory and coordinate with maintenance for necessary orders.
  • Schedule and oversee turnover functions, ensuring satisfactory completion of work orders.
  • Conduct regular property inspections to identify and address building issues.
  • Coordinate the bidding process for contracts as needed.

The responsibilities outlined above are not exhaustive and may be adjusted at management's discretion.

Project HOME offers a comprehensive benefits package, including health, dental, and vision coverage, life and disability insurance, paid parental leave, spending accounts, and a 401K plan with matching contributions. Additionally, employees benefit from generous paid time off policies, including sabbatical leave.

Education and Experience Requirements

Minimum Qualifications

  • High School Diploma or GED with 7 years of experience in affordable housing management; or an Associate's Degree with 5 years of experience; or a Bachelor's Degree with 3 years of experience.
  • At least 3 years of supervisory experience.
  • Experience in budget management is required.

Preferred Qualifications

  • LIHTC or Advanced Housing Certification.
  • Familiarity with HUD and/or PHFA properties and regulations.
  • Experience with property management software, particularly Yardi.
  • A valid driver's license is preferred.

Core Competencies

  • Strong proficiency in computer and technology applications.
  • Excellent verbal and written communication skills.
  • Strong organizational and administrative abilities.

Physical Requirements

The role primarily involves sitting, standing, and walking.

Project HOME is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law. Discrimination and harassment of any kind are strictly prohibited.

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