Sales Support Consultant

2 weeks ago


Brooklyn, New York, United States Victra Full time

Join Our Team as a Retail Operations Specialist

Are you an enthusiastic and driven individual who excels in a dynamic work environment? If so, we invite you to explore an exciting opportunity with Victra, the leading premium retailer in the United States, representing Verizon. We are currently seeking part-time Retail Operations Specialists to enhance our brand's growth while fostering a welcoming atmosphere for our clientele.

KEY RESPONSIBILITIES:

As a Retail Operations Specialist, you will play a crucial role in supporting Wireless Sales Consultants in promoting telecommunications products and services in a customer-centric manner. Your duties will encompass multitasking, honing sales and analytical abilities, and ensuring customer satisfaction. We are in search of highly motivated individuals who are eager to embrace additional responsibilities as required.

Your specific tasks will include:

  • Assisting in achieving the store's sales objectives set by the Store Manager
  • Delivering exceptional customer service and positively representing the store
  • Keeping abreast of Victra/Verizon products and promotional offers
  • Encouraging customers to make informed purchasing decisions
  • Efficiently managing sales contracts and payment processes
  • Addressing customer inquiries and resolving issues
  • Providing guidance on product usage and maintenance
  • Maintaining accurate sales records and aiding in inventory management
  • Ensuring effective merchandise presentation
  • Handling returns with professionalism and adhering to loss prevention protocols

QUALIFICATIONS:

In addition to strong communication skills, we are looking for Retail Operations Specialists who meet the following criteria:

  • High School diploma; Associate's degree preferred
  • 1-2 years of experience in a retail sales setting preferred

PHYSICAL DEMANDS:

  • Capability to lift up to 10 pounds
  • Ability to remain seated for extended durations

TRAVEL REQUIREMENTS:

  • No travel required


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