Travel and Expense Operations Coordinator

7 days ago

Edison, New Jersey, United States SHI International Full time
Job Summary:

SHI International Corp. is seeking a highly skilled Travel and Expense Administrator to join our rapidly growing Accounting Department. This position will be responsible for educating employees about the Travel and Expense (T&E) program, Concur Expense system, and Credit Card program. The role requires partnering with other members in the Accounting Department, as well as the broader organization.

This is a hybrid (2 days remote/3 days in office) position, reporting to the Travel and Expense Team Lead. Training will be provided.

About Us:

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 6,000 of them. If you join our team, you'll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive in our offices or yours.
Responsibilities:

Include, but not limited to:

  • Ensure timely processing of all employee expense reimbursements and company card transactions.
  • Assist Team Lead in improving forms, processes, and procedures to streamline the expense reimbursement process.
  • Review documentation provided to ensure expenses are appropriate and fit within company guidelines.
  • Address concerns and non-compliance issues with diplomacy and tact by working with individuals to reach reconciliation.
  • Effectively explain to customers the origin of and reasoning behind key policies, practices, and procedures.
  • Provide colleagues with helpful information to prevent future issues.
  • Manage the team inbox.
  • Appropriately inform management of any concerns or unresolved issues after initial resolution attempt.
  • Process and reconcile the Company Corporate Credit Card/Gas Card program.
  • Ensure proper reporting, posting, approval, and coding of program expenditures, and proper usage of corporate cards.
  • Assist with system upgrades, modifications, and implementations of any related software or system integrations.
  • Actively participate in ongoing system evaluations and enhancements.
  • Assist with T&E reimbursement training and the ongoing effort to update and improve the travel program and expense reimbursement process.
  • Assist with the ongoing effort to update and improve travel and expense policies and procedures.
  • Processing all travel-related partner invoices for payment in a timely manner.
Qualifications:
  • High School Diploma or equivalent/related office experience.
  • Previous experience working with corporate travel and expense policies and procedures.
  • At least 1 year of experience working with Microsoft Office applications, including Outlook, Excel, Word, and Teams.
Required Skills:
  • Ability to work both individually and in a team environment.
  • Ability to take direction and follow multi-step instructions.
  • Ability to take initiative in regard to identifying process improvements.
  • Excellent written and verbal communication skills.
  • Comfortable communicating with both internal SHI employees and external vendors.
  • Strong presentation skills.
  • Strong organizational skills.
  • Detail-oriented with the ability to multitask and complete tasks with efficiency and accuracy.
  • Ability to work in a fast-paced environment and handle a consistently heavy workload.
  • Ability to manage time efficiently to meet multiple deadlines.
Preferred Skills:
  • Concur Travel and Expense experience a plus.

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