Surgical Operations Coordinator

5 days ago


Edison, New Jersey, United States Hackensack Meridian Health Full time
About the Role

We are seeking a highly organized and detail-oriented Surgical Operations Coordinator to join our team at Hackensack Meridian Health. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth coordination of surgical procedures and tests.

Key Responsibilities
  • Procedure Coordination: Coordinate all aspects of tests, procedures, and surgeries under the direction of the Practice Supervisor or Manager and physician(s) in an efficient manner.
  • Scheduling: Schedule procedures in a prompt, polite, and helpful manner, following guidelines of each facility and ensuring proper equipment is ordered for surgery.
  • Patient Verification: Verify patient demographics, log patient and insurance information, and obtain precertification from the payer.
  • Communication: Communicate appointments and surgical preparation information to patients, and coordinate procedure appointments with physician calendars.
  • Pre-Op Procedures: Ensure pre-op procedures are followed with consistency, including completion of surgical documentation, distribution of documentation to appropriate departments, and scheduling pre-surgery appointments with physicians.
  • Post-Operative Care: Coordinate required postoperative care under the direction of the provider.
  • Surgical Billing: Obtain surgical billing information from physicians, work with the coding department to obtain appropriate codes, and post and reconcile all surgical charges.
  • Tracking and Reporting: Track all procedures, including completed and pending cases, and track all surgical testing and pathology results.
  • Customer Service: Provide excellent customer service, greet patients and visitors in a prompt, courteous, and helpful manner, and respond promptly to patients' needs.
Requirements
  • Education: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs plus two years of related experience.
  • Skills: Effective interpersonal and communication skills, ability to learn quickly and adapt in a changing environment, and proficiency in medical terminology and HIPAA guidelines.
  • Preferred Qualifications: 2 years of progressive experience in a medical office, surgical coding knowledge (CPT and ICD-10), and CPR certification.


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