Store Team Lead

1 week ago


New York, New York, United States Crate & Barrel Full time
About This Role

We're seeking a driven professional with an inclusive mindset to join our team as a Team Leader, Customer Experience & Outreach. As a key member of our store team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Lead designated functional teams and manage associate workload to ensure seamless customer service.
  • Coach associates on exceptional performance and maintain a strong visible presence on the sales floor.
  • Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, and operations.
  • Communicate regularly with the Assistant Store Leader to review business results, execution of plans, customer feedback, and associate performance.
Requirements
  • Open availability to work flexible hours on weekdays, evenings, and weekends.
  • Part-time roles require availability to work two or more weekend days and at least one weekday or night.
What We Offer

We offer competitive hourly rates, with pay ranges adjusted upward as needed to comply with applicable state and local law.


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