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Store Team Lead

2 months ago

New York, New York, United States Crate & Barrel Full time
About This Role

We're seeking a driven professional with an inclusive mindset to join our team as a Team Leader, Customer Experience & Outreach. As a key member of our store team, you'll be responsible for leading designated functional teams and managing associate workload in partnership with the Assistant Store Leader.

Key Responsibilities
  • Coach associates on exceptional performance and maintain a strong visible presence in the department/work area.
  • Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.
  • Communicate regularly with the applicable functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback, and associate performance.
Requirements
  • Open availability to work flexible hours on weekdays, evenings, and weekends.
  • Part-time roles require availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.
What We Offer

We offer competitive hourly pay rates, with pay ranges adjusted upward as needed to comply with applicable state and local law.