Store Associate Lead

1 day ago


New York, New York, United States Goodwillwny Full time

>> Store Associate Lead Job Summary

Job Title: Store Associate Lead

Job ID: 1010 - Depew

Location: Depew, NY

Department: DGR - Retail Stores

Travel: No

Employment Status: Part Time

About Goodwill of Western New York

Goodwill of Western New York is a non-profit organization that provides employment and training services to individuals in need. Our mission is to enhance the dignity and quality of life of individuals and families by helping them overcome barriers and reach their full potential through learning and the power of work.

About the Position

We are seeking a Store Associate Lead to join our team in Depew, NY. The successful candidate will work under the direction of our Retail Store Management to maintain the efficient operation of our store by delivering outstanding customer service and achieving established goals for sales, production, safety, and expense control.

Key Responsibilities

  • Train new store team members on proper sorting and processing techniques of wares and textiles.
  • Handle routine customer service inquiries, complaints, and questions.
  • Merchandise sales floor to meet company standards and guidelines.
  • Sort and price donations.
  • Receive and accurately record donations from the public.
  • Perform accurate operations of a cash register.
  • Provide direct assistance to Store Manager and Assistant Manager on projects as assigned.
  • Provide excellent customer and donor service with a positive and friendly attitude.
  • Perform other duties as assigned.

Requirements

  • High School Diploma or GED.
  • Minimum of one (1) year of retail experience highly preferred.
  • Prior training experience preferred.

Physical Requirements

  • Must be able to sit, stand, bend, and reach for extended periods of time.
  • Must be able to lift, push, pull, carry, or otherwise move up to 50 pounds with no support regularly.
  • Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.

Equal Employment Opportunity

Goodwill of Western New York is an equal opportunity employer and employs individuals regardless of race, color, creed, religion, sex, national origin, age, disability, marital status, citizenship status, military status, sexual orientation, victims of domestic violence, protected veterans status, gender identity, genetic information, genetic predisposition or carrier status, or other protected class status pursuant to applicable law.


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