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HR Experience Manager

2 months ago

Washington, Washington, D.C., United States The HR Source Full time
Job Summary

We are seeking a highly skilled and experienced HR professional to join our team at The HR Source as an HR People Experience Manager. This is a key role that will require the successful candidate to work closely with business leaders and employees to support the day-to-day needs of the employees and teams related to Human Resources and Culture.

Key Responsibilities
  • Employee Support and Guidance: Provide support and guidance to employees and teams related to Human Resources and Culture, working closely with business leaders to ensure the effective delivery of HR services.
  • Complex Issue Resolution: Provide support and guidance on complex, sensitive, and specialized questions and issues, including administering and executing routine tasks in delicate circumstances such as providing reasonable accommodation, investigating allegations of wrongdoing, and terminations.
  • HR Program Administration: Perform routine tasks and provide oversight required to administer and execute human resource programs, including compensation, benefits, and leave; employee relations, including disputes and investigations; performance management and compensation; productivity, recognition, and morale; and occupational health and safety.
  • Payroll and HR Associate Management: Manage and oversee the work of the Payroll and HR Associate.
  • Compliance and Training: Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments, including safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
  • Regulatory Compliance: Maintain compliance with federal, state, and local employment laws and regulations, and recommend best practices.
  • Policies and Practices: Review policies and practices to ensure consistency across the organization and make adjustments to maintain compliance at the local, state, and federal levels.
  • Employee Relations and Performance Management: Advise managers on the resolution of employee relations and performance management issues, provide coaching, counseling, and conflict resolution.
  • Training and Development: Partner with leadership to identify and execute training and development opportunities.
  • Learning and Development Programs: Lead the creation of learning and development programs and initiatives that provide internal development opportunities for employees, including high potential employees.
  • Committee Participation: Ensure participation and HR representation in cross-divisional projects and committees, as well as participation in committees.
  • Industry Knowledge: Maintain knowledge of trends, best practices, regulatory changes, and modern technologies in human resources, talent management, and employment law.
Requirements
  • Education and Experience: Minimum Bachelor's degree in Human Resources, Business Administration, or related field required. Certification through HRCI or SHRM. At least seven years of experience in human resources. At least two years managing others.
  • Preferred Qualifications: Master's in Human Resources Management, Organizational Leadership/Management or related field. Experience in multiple areas of HR, including employee relations, negotiations, training, payroll, etc. Bilingual a plus. Experience working for a non-profit organization.
  • Competencies: A demonstrated understanding of and track record of success in human resources, including a thorough knowledge of employment-related laws and regulations. Superior writing skills and demonstrated experience in communicating complex human resources and legal information to stakeholders. Ability to communicate and build relationships with staff at all levels of the organization. A self-starter, capable of working independently and under tight and sometimes competing deadlines. Ability to manage multiple conflicting deadlines and maintain disciplined adherence to individual and team goals in dynamic situations. Ability to work effectively and maintain positive relationships with internal staff members and external constituents. Ability to act with integrity, professionalism, and confidentiality. Proficiency with or the ability to learn the organization's HRIS, Talent Management, and other organizational systems.
  • Personal Characteristics: Orientation to and background of servant leadership. Passion for the client's mission and purpose and ability to communicate this passion to others. Ability to serve as an advocate and exemplar for the vision, values, and mission of our client. Demonstrated strong relational skills. Strong analytical and problem-solving skills. Ability to hold people accountable to expectations. Ability to have fun at work.