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2 months ago
As a District Manager at Compass Group Careers, you will lead a cross-functional team and manage multiple corporate dining accounts with a total managed volume of approximately $20M. Your primary responsibility will be to provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment.
Key Responsibilities:- Lead, manage, and encourage a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service.
- Drive and develop self and team towards building positive relationships with clients and achievement of critical metrics (profitability, safety, engagement, etc.).
- May serve on the regional leadership team; participate in ongoing conversations with peers to share standard methodologies, mitigate risks, champion diversity, and build community.
- Lead accounts in territory, ensuring decisions are weighed for risk/reward and short/long-term implications.
- Support senior leadership in setting the cultural tone in district and region; meet regularly with team and partners to ensure full visibility, understanding, safety, and accountability.
- Serve as representative/brand ambassador of territory; attend client and community engagement events.
- Collaborate with the Sales, Retention, and Finance teams on sales proforma and proposal development; participate in full sales and retention process.
- Collaborate with partners to support district needs and solve problems by thinking through all angles and downstream impacts.
- Ensure compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conduct audits and offer solutions for improvement.
- Champion development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems.
- Own financial results/P&L for districts in the territory, and work with leadership to ensure accuracy in reporting, forecasting, and budgeting.
- Complete required reports on time as outlined by policy.
- Ensure consistent and fair administration of all policies and procedures.
- Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree.
- Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
- Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies.
- Prior experience in a District Manager role supporting multiple clients.
- Has the ability to think quickly, analytically, strategically, and accurately.
- Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills.
- Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient.
- Demonstrates initiative, ownership, multitasking, prioritization, and organization skills.
- Proficient in the use of Microsoft Suite.
- Extensive travel is required in this position.
